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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Hi, I am having trouble connecting to some websites this morning: poelab.comgithub.io Using TalkTalk I get: This site can’t be reachedpoelab.com took too long to respond.Try:Checking the connectionChecking the proxy and the firewallERR_CONNECTION_TIM...
Now that my upgrade from copper (Fibre 150) to FTTP (Fibre 500) is more or less complete, I would like to know how to get the external copper wire removed. There are now two cables from the telephone pole, coming into different points in my house. On...
Absolutely shocked and discussed by the inability to get any support. I'm ready to cancel my service on the grounds of you not providing the service i am paying for and not being available in any context for support.1 hour on the phone and the woman ...
I logged on to register an imminent change of address, but the site tells me my account is being closed so I can't do that? Why? My payments are up to date, no connection problems etc, been a full fibre customer for just over 1 year! ** removed for s...
Telephoned the help line and after a prolonged discussion with 3 people, I do not have the correct router to allow digital voice. The updated router ( with a telephone connection port) is now being sent to me; delivery expected within 3 to 5 days!My ...
I have had my landline switched to digital voice today but there is nowhere on router to plug in phone. So I now have no landline.I spent 2 and half hours in chat this morning asking for a router with a phone socket and just got passed from departmen...
https://www.ispreview.co.uk/index.php/2021/12/solutions-for-battery-backup-of-fibre-broadband-and-voip-phone.html says that by the end of THIS year (2025) - BT are shutting down the copper network, meaning that we will all be on FTTP by this time.I h...
Hi, I am currently on a Fibre package and will be moving to a new home on 28th March. I tried using the "Moving Home" option on my account, which directed me to a page asking for my new address and move-in date. However, after entering the details, I...
My security number is not working.
I am continually getting frustrated when trying to send phishing emails to Talktalk, especially when they pro port to be from Talktalk. I wouldn’t have thought it rocket science to filter out any email that uses Talktalk as an email address and pro a...
Does any one know if Digital Voice is available in the IP11 area. TT offered a free 'migration' to FullFibre 150 with Digital Voice, now 'Sales' say City Fibre cannot provide ??
I have a number of different returns labels - they all have a 9 digit unique referenc number. - I have an extra Eero6 that I did not ask for, I want to return it, I do not want to be charged.- I have a replacement Eero6 that I need to return- I have ...
Worst customer service you could think of broadband down for 14 days that now 36 days waiting for compensation may 30 there time is up looking for some other company definitely won’t be talk talk you just get passed on passed on wait for someone else...
Hey, I’ve spoke to customer service but they said they didn’t know what I was asking for, I’m needing my order number starting with N so that I can submit my claim for cashback on my order purchase. How or where can I find this please as it doesn’t s...
Hi, I received an email on Monday about free upgrade to Full Fibre. I asked some questions in another post but unfortunately ended up in hospital the day after and have only just been able to get back to sorting this out. At present we are unable to ...
Nice to read something positive in the forum for as change.(I wasn't sure where to post this so as i only read this thread i posted it here) Kraken is a kind of overall management platform, which uses machine learning and the cloud to help utilities ...
When do I get my amazon gift card I've been with you for over 10 years it's my 2nd time I've been in touch and it's not like I'll cancel my subscription once I've got it
We had an email from TT yesterday giving an appointment in just 13 days time (which I realise I can reschedule if I do decide to go ahead) for a 'free upgrade' from my fibre connection to full fibre with Digital Voice. As the standard info available ...
Could you please clarify the status of my full fibre connection? I have been waiting for approximately four months, but I have yet to receive full fibre service. I would like to know if the installation will take the full contract length.On a separat...
My contract ended on Jan 25th. Prior to this I had been looking at what was available and had had a letter giving me options. I had twice agreed to a new package of Full Fibre with VoIP. On Jan 29th I was told that this was going ahead and that I wou...
I have tried to register with the information provided but it wont allow it....After a chat with a person but it still isnt sorted .....so angry
We have a new TV talktalk box. Twice, while we have been watching a programme on one of the players, BBC and Channel 4, the screen has gone blank part way through the programme and we have had to start again to get back into the programme. We also ha...
Hi, I'm trying to set up external access to my Synology DS715, however when I use QuickConnect on the DSM the Sagemcom isn't listed so won't let me proceed, if I try to port forward from the router, this fails too, could someone help please?
I have ordered Ful fibre and digital voice as I have recently had a letter saying it will cost me £12 more if I stay on analogue. I gather that I will be getting a new router, please confirm. Will I also get an adaptor for the existing landline phone...
Hello, I signed up for Full Fibre 900 broadband on 4th September 2024 and was promised a £100 Amazon gift voucher within 120 days. It has now been 160 days and I still haven't received it. Can anyone help please?ThanksPete