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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I've received emails and text about being upgraded to full fibre soon but I have questions/concerns. My house has two phones lines. The first is the 'home' phone line/number with its own socket and has a corded phone connected to it. The second is a ...
Is there any way to turn off or dim the LEDs on the wifi exender (without resorting to black tape)? The LEDs are very bright at night. And is there any way to access the settings for the wifi extender? Although there is a label on the bottom of the u...
I got cut off last night, I had no notice of needing to renew. How do I get back online quickly please?
I switched from Virgin to TalkTalk about 8 months ago. I had 1GIG with Virgin but thought I would be okay with 150 from TalkTalk. I am not, I want to upgrade my speed but it does not let me online. When I speak to chat they say issue with account the...
Hi there, can anyone tell me how exactly to talk to a real person when you've got a problem or a question? Talk Talk seem obsessed with these virtual assistants and try as I might I can't get through to a human being! Yesterday I had a farcical and e...
Hi, I decided to switch from talk talk. Main reason was that as an existing customer, there is no way to switch to a new package if you are out of contract from your online account. Decided to switch to a new provider for the same price but Full Fibr...
I have been sent a letter informing me that I could save by switching to matching Fibre 35 plan. At the moment I am paying for home weekly telephone access, plus cost of overseas calls. Will the add-ons be the same on the new package?
I have received a threatening e-mail from Talk Talk informing me that unless I return one of my eeros following an exchange I will be charged over £100. I am informed that to get staff attention I need to start my own thread so here it is. The thing ...
Gray junction fibre boxHello Team,, I was meant to have an engineer appointment today, to install FTTP, openreach. They have failed to arrive. I have phoned up your Call Centre. They have informed me that the work will now be carried out from now unt...
Can someone please send me a returns bag for a router? Thanks.
As the title says I would like to get my public IP address that talktalk assign changed.Can they do this through customer services?
The pole that supplies my house was fitted with a fibre optic cable and the connector at the top of the pole. I can clearly see that the new cable on the pole is fibre optic. This went up well over a year ago (possibly 2years)I expected to get an ema...
Hi i have lost internet on my freedom fibre connection in the wa3 area. My modem alarm led is illuminated. I tried rebooting it. Is there a service issue at the moment? thanks
Hi There, I received an email today about changes to TT Email. It stated that I was not a TT Broadband customer and would need to pay £50 to keep my tiscali email address. I pay a lot for my BB, so do not want to pay the extra. (If I switched to anot...
Hi,Just over a week ago I was switched to Full Fibre and was wondering about the old copper line from the outside access point to the old indoor BT Landline socket.I asked the engineer, who swapped my connection to Fibre, if I could remove the old ca...
I have spent hours an chats . All i want to do is reset my account to access my account. it should take max 5 mins. to access
For the last few days, i have been without Digital Voice. My internet does not seem to be affected. I do occasionally get a orange flashing light. I assume i am part of the ongoing problem. If the support team need me, to add anything that they requi...
As per the title, I keep getting an error message "error 403-forbidden" when trying to access the above pages.This is as well as having no land line for the last 2 days. (I do know about the problem).
3 days ago I found the landline is not working. When I pick up the handset there is a continuous tone and cannot dial a number. The green light on the router flashes red from time to time.I turned off the router and unplugged the white box with 3 gre...
FIBRE 500 has increased from about £30 18 months ago to £50. Why?
I am with Talktalk on Fibre65, but we now have full fibre in our area. I want to move my contract with Talktalk to full fibre 150, but cannot find where abouts I do this on my portal. The Fibre 150 is currently advertised at £28. I am 10 months into ...
I think I'm paying too much for fibre I have been with TT for a few years and I find that £56.95 a month for just broadband is way too muchI am on fibre 900 and wonder if anyone else pays this much
I recently got told sorry you are leaving us At no time have I requested to leaveHey Broadband were knocking my door a couple of days before and I told them if I wanted to join them ill contact them.Within two or three days I get an email saying sorr...
My contract ended at the end of April so what ever deals I was getting ended, I only noticed when the wife queeried why we were spending £70+ a month with talktalk !! It transpires that theyve been charging me £16 a month for unlimited UK calls (we d...
How do I join the Priority Services register if there is one? Thank you