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From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Hugely annoyed this evening to find that the service I asked for and received last week, after waiting for some weeks for engineers to come and install the fttp, the 500mbps service, has been downgraded to fibre 65! Which is what I was on before!!! I...
Help,How do you know what the trench route will be for the fibre installation, as there are new driveways, and other property to be considered.? Thanks
I have been a user of TalkTalk`s internet service for a good few years now.The connection was provided by the "good old" copper cable and of course it was tied to a landline phone number.A few months ago, a TalkTalk engineer installed a fibre optic c...
I go through the process until it get to the last part were is saves the settings and then I get a technical error try again or return to Home Screen. I have tried this numerous times on different devices but same problem. Also at the start of the ac...
I've started a new contract/plan with Talk Talk full fibre 999 Go 'live' date is 7th september. After a few hick ups I’m now live and online. Problem is I've been trying to set up an Online Account but always comes up with an error message on the las...
Hi, Does FAST 5364-3.T8 support bridge mode yet? And if I does would I be able to connect to a mobile hotspot and have this out out via ethernet? Thanks!
Hello, I am trying to reach out to talktalk to enquire about renewal offers for my fibre 500 data only contract which is coming to and end on 20th October but the phone numbers I'm calling (0345 172 0088 & 0345 172 0074) keep automatically hanging up...
Hi - I renewed earlier this year (20th of March ) to get 18 months of Fibre 35 (contract runs till Sep 24). Overnight (around 2pm) my DSL router lost sync. When I looked at it this morning the line status showed up as 'silent', I check my landline, a...
Hi there, We currently have BT Fibre Halo 1 with Digital Voice and Basic TV at our address. We are out of contract with BT so can leave no problem.Before moving to Cornwall we were with TalkTalk for over 10 years and very happy with the service. Prob...
HiMy full fibre has died, I'm no longer getting a WAN IP address. The openreach fibre box is not flashing red. When I run a line test it stops halfway and states:We’ve run into a problemSorry, we’re working hard to resolve this issue. Please try agai...
Hi, I’ve recent had a freedom fibre line installed with the talk talk hub 2. However when connecting devices to the new router I cannot seem to access 3rd party services. All devices are connect to the internet and have better speeds than with my pre...
Hello, As of 12:31 23/08/23 My Modem has been showing a solid red LOS light. as well as a solid red light on the EERO 6. I currently have no internet connection or wifi via this. I've tried turning off/on and hard resets to no avail. Feel like engine...
So I'm currently on Fibre 150 Data Only for £33.09 a month. When my contract was about to expire, TalkTalk sent out an email asking if I wanted to renew or not. They offered nearly the same price for the same package; I can't remember the extract pri...
After going through your sales team a number of times to place an order only for it to not activate with wasted time waiting to cut a long frustrating story short, the third time the order went through but has been stuck at inflight for over a month....
I received an email from TalkTalk today to say that my current service is being retired and will stop working from the 30th November, and that I am being given a free upgrade to Full fibre. I will be receiving a SMS from TalkTalk to make an engineers...
Hello, I placed my order S01313133 last Saturday and booked and engineer visit but I have not received a single confirmation email so far. I tried to use the online chat but it does not seem to be working at all? Need to confirm that the engineer vis...
Our existing contract with TalkTalk expires shortly (Fibre 65).We can stay as we are but would like to move to Full Fibre which is available to us.The only drawback is that TalkTalk will only provide one VOIP phone and we have been told we cannot add...
I have ordered full fibre 150 as an upgrade at contract end .I asked for the router to be sent to a different address than the installation one as not always there during the dayOn my confirmation email it has the router delivery address as the insta...
Hi everybody,It's been almost 1 year since City Fibre completed the wiring works outside my apartment in Glasgow to have me connected with Full Fibre.Since then, I'm receiving a leaflet every couple of months advising me to move to a Full Fibre contr...
I'll preface this post by saying I hate moaning on forums, yet here I am, moaning on a forum because of the service I've received from talktalk. I first started off attempting to upgrade my fibre 150 package to full fibre 900, I won't go into how dif...
I've started a new contract/plan with Talk Talk on the 16th July. Go 'live' date is 9th August. I've been trying for weeks to set up an Online Account but always comes up with an error message on the last part of process. Is this normal? I wanted to ...
Hi, I rejoined TalkTalk last week after being back at BT for a number of years. I am on the 900 package which is supposed to come with 2 eero Pro 6 devices however on the Friday before the go live date I had two deliveries from two separate delivery ...
Hi, Not sure if this is the correct area to post this question. I have recently (last week) rejoined Talk Talk (on the Full Fibre package) after a lengthy time (about nine or ten years) however when trying to log in here on the community site I note ...
Hi all, I messed up my online account password over the weekend and as a result have been locked out of my online account. I've managed to successfully reset my password but still cannot get in as access is locked. I've been trying to get through via...
Although I had an activation date of July 6th, was surprised that it was not working, so I called Talk Talk support and the person agreed a new date of 27th July. This was because Openreach needed to sort out the connection. However I have hust recd ...