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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Just had fibre 150 installed and i have noticed that the new router doesn't transmit as far as the old router did now ive been asked to send back the old router, but i want to keep it and send back the new one.
I’m paying £16 per month for unlimited UK calls. I don’t want need or use this but when I go to ‘manage add ins’ to remove it as it claims I can do anytime it’s not there to deselect!
Diagnosed - fibro optic cable cut by Gardener!
How can I view the internet sites that people on my home network are visiting. I am looking for the log files for the network. I have accessed my router via the IP address but see no option to view activity logs. Can anyone advise? thanks
Who do I contact to move my full fibre (FTTP) ONT?
Despite nearly 2 days spent on the phone to the retentions department after being missold data package, it was supposed to be remedied by talktalk setting up a new package to replace the one provided. This was meant to go live on the 28th of April an...
I have full fibre 900 (and it works great!)I have downloaded the talktalk plus app on my mobile but when I login it says I am not a talktalk plus customer Any help?
Hi I attempted to cancel my order and switch last week via TalkTalk live chat, but it still hasn't been cancelled and I'm due to go live with TalkTalk on Thursday from Sky. However, I want to stay with Sky. Sky can't stop the switch and TalkTalk ar...
I cannot find a way to easily access the Community. I logged onto MyAccount and found the only way to get to Community was to select help and then keep selecting "Something Else", Eventually got to a option to go to Community. Once there sometimes I ...
I was made to change my account email to a non Talktalk one. Now I have lost all my history in the community, Also why was I made to use a non TalkTalk email?
My full fibre was supposed to be installed on behalf of TalkTalk by CityFibre on 14/04/2025.. No one showed up on the day and there was no communication from either. What’s going on?
Dear CEO, I very appreciate that you're probably an exceptionally busy person, but I need to make you aware of certain failings within your company that need addressing, if you don't wish to lose more customers. I've used TalkTalk Broadband for a num...
I am moving house on 19th April 2025. How do I get TalkTalk to move the service to the new house? This Web Page https://myaccount.talktalk.co.uk/homemover/brochure gives this error We're unable to progress with your home move requestImportant noticeU...
I’m moving house and I want to take the service to the new house. Do I disconnect just the broadband or I have to take the smaller device mounted to the wall ?
Hey,My router seems to have suddenly stopped working. It has a slow blinking orange light, followed by a much quicker blinking orange light. It seems to repeat this cycle. I have unplugged at the socket for 30 seconds and plugged back in, and held do...
I just rang TT to get a price to upgrade to full fibre, but was told as I'm still in contract, I would have to pay a cancellation fee , is this a new thing. When I've upgraded before I just have to start a new contract. My account option is to upgrad...
hi guys. looks like i may need to leave talktalk as my landlord has issued me with a section 21 notice which means i have to vacate the property by 6th may 2025. i have nowhere to go up to now except a friends sofa. as i have 16 months left on my ful...
All working fine yesterday. Unplugged today as I'm having some building work completed. Since then orange/white flashing light on the router And on the fibre modem the power light is green, and ethernet light is also green, broadband light is not lit...
Hi My parents have had a talk talk full fibre for a coup[le of months now with no problems until last week. My dad was in hospital for a couple of days and my mum lost her mobile. which normally this would not be a problem but now they do not have a ...
When I try log in to Community and enter access code I get message "Your email address has not been recognised".I have tried customer support but all they could suggest was I wait 24 hours and clear my cache/cookies. That didn't work.I am only able t...
Eero Pro has only two Ethernet ports.One is used for Internet connection and one is spare but I need more ports. I see other Service Provider has router with more ports but not on Eero. What is the solution??
I have followed all the set up instructions, internet works but the phone light on the Grandstream (DVA) is off. How do I know whether TalkTalk has activated this service (because my copper line is still working).
Hi, I am having trouble connecting to some websites this morning: poelab.comgithub.io Using TalkTalk I get: This site can’t be reachedpoelab.com took too long to respond.Try:Checking the connectionChecking the proxy and the firewallERR_CONNECTION_TIM...
Now that my upgrade from copper (Fibre 150) to FTTP (Fibre 500) is more or less complete, I would like to know how to get the external copper wire removed. There are now two cables from the telephone pole, coming into different points in my house. On...
Absolutely shocked and discussed by the inability to get any support. I'm ready to cancel my service on the grounds of you not providing the service i am paying for and not being available in any context for support.1 hour on the phone and the woman ...