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From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I have FTTP and moved to pure data contract and given up copper for phone. I have a 4 Eero setup in a alrge hosue and use prot forwarding and love the eero app. However to get the phone to work of fibre, I got sent a hub 3 router. I have put this in ...
Hi. Im using Transmission client. Have port forwarded in the Transmission client, windows firewalls and my Eero router, port still shows closed. I spoke to talk talk and they said theres nothing they can change. Really not sure what else it can be. T...
I understand that static IP addresses are only available to Business users. How can i switch a residential plan to a business plan?
Hi, I have full fibre and one of my devices on my network (microchip catflap hub connected by ethernet) has suddenly stopped working and is not connecting to the network after working fine. The device is fine as it actually works if I connect it to m...
Morning I need to change the subnet on my present hub2, mainly because I need to use my existing router to use my present configuration. Because the Grandstream became so unreliable and the Eeros bought the dust with blown power bricks, (yes I know, ...
My name is Ian Oddy and I have fibre 150 + voip with TT. 4 months ago I took a free trail of BRSK fibre to try improve the speed of broadband connection up in my sons room for his PS4. It was no good so I cancelled after 3 days.Despite insisting on n...
Hiwhen we had our full fibre installed on our old system we had a cat 5 cable out to our garden office and a to link box to extend the Wi-Fi there. When eero router was installed the engineer told us we would need a splitter to connect to garden offi...
Hi, I’m having an issue with my NAT type being set to Moderate when playing GTA V. I have FTTP and am using an Eero Pro 6 router with port forwarding set up for the necessary GTA ports. Despite following all setup guides, the NAT type remains Moderat...
I have recently moved over to full fibre and now Anydesk remote support app does not work. I use this for work. Other posts here suggest turning off Scam protection. It is already turned off in my account security settings, but if I try to turn it on...
Hi all, I am attempting to open and forward ports (51820, 80, 443) from my Eero 6 router to a device. I have set this up on the Eero app including adding IPv6 firewall rules, trialled turning IPv6 off, and confirmed my device firewall is not blocking...
Hi, I'm trying to set up external access to my Synology DS715, however when I use QuickConnect on the DSM the Sagemcom isn't listed so won't let me proceed, if I try to port forward from the router, this fails too, could someone help please?
I want to go to full fibre data-only and do away with copper landline service.
I recently upgraded to FF150 and have installed the Eero 6 router. I have followed all the instructions for firewall and port forwarding to allow my Synology NAS to receive backups from another Synology device on a different network. To avoid any com...
Just been upgraded to full fiber with a new router, but can not set port forwarding on the router.I want to set a basic FTP server as i occasionally share large files and this is the most effective way of doing it. My old SKY router worked perfectly....
Hardware Version = FAST5464 2.00Software Version = SG4K100174 hi, I'm moving over to the TT-supplied router and trying to get my Nextcloud service working.DDNS is set up, and I think I have 80 and 443 port forwarding set up correctly but I cannot hit...
HiSince being changed to full fibre last week, and getting a new router, anydesk no longer works and gives "the unable to connect to server" message.From what I've read so far, it looks likely to be the router stopping the access to my Galaxy Android...
HiI have Fibre65 and the Talk Talk Hub2 router. I am trying to set up some port forwarding.The routers interace, is not the greatest and its very slow. BUT I have to use this router as I have a VoIP landland. All I want to do is a port forward as in ...
Hi There Everyone! I have a new Full Fibre connection from TalkTalk with digital voice (VOIP) and *need to use my own router*. Everything is working fine except the voice part of the service. All blue lights on the HT601, and The phone rings when you...
Hello. Long-time TalkTalk customer here, and experienced in networking and security. I've had my TalkTalk router replaced today as part of the "free uprade" to "full fibre" in my local area. This Sagecom router is running the firmware version SG4K100...
Hi, having issues to setup port forwarding on my Hub2 SG4K100174 router and getting 'something wrong has happened' error. Any idea if this is firmware version issue or something trivial I'm missing here. Thanks.
I’m having problems with signal dropping out in a couple of rooms and the ring door bell at the back won’t connect I spoke to someone on live chat for 2 hours yesterday asked me to complete an ip address for the items that drop and said that is now w...
Hi, I’ve recent had a freedom fibre line installed with the talk talk hub 2. However when connecting devices to the new router I cannot seem to access 3rd party services. All devices are connect to the internet and have better speeds than with my pre...
Hi, I have been trying to upgrade to fibre900 for over a month but each time an order goes through it fails and then my order is cancelled. I was told by an engineer that there is something fundamentally wrong with my account which needs to be addres...