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Very Important V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Static IP address

I understand that static IP addresses are only available to Business users. How can i switch a residential plan to a business plan?

MrBlue52 by Popular Poster
  • 114 Views
  • 3 replies
  • 0 like

Device suddenly stopped working - trouble opening ports

Hi, I have full fibre and one of my devices on my network (microchip catflap hub connected by ethernet) has suddenly stopped working and is not connecting to the network after working fine. The device is fine as it actually works if I connect it to m...

Hub2/3

Morning I need to change the subnet on my present hub2, mainly because I need to use my existing router to use my present configuration. Because the Grandstream became so unreliable and the Eeros bought the dust with blown power bricks, (yes I know, ...

Waiting for service

My name is Ian Oddy and I have fibre 150 + voip with TT. 4 months ago I took a free trail of BRSK fibre to try improve the speed of broadband connection up in my sons room for his PS4. It was no good so I cancelled after 3 days.Despite insisting on n...

Eero router full fibre needs splitter

Hiwhen we had our full fibre installed on our old system we had a cat 5 cable out to our garden office and a to link box to extend the Wi-Fi there. When eero router was installed the engineer told us we would need a splitter to connect to garden offi...

Cjayg05 by First Timer
  • 450 Views
  • 2 replies
  • 0 like

Moderate NAT type

Hi, I’m having an issue with my NAT type being set to Moderate when playing GTA V. I have FTTP and am using an Eero Pro 6 router with port forwarding set up for the necessary GTA ports. Despite following all setup guides, the NAT type remains Moderat...

ch2901 by Chatterbox
  • 1425 Views
  • 12 replies
  • 0 like

Moved To Full Fibre - AnyDesk not working

I have recently moved over to full fibre and now Anydesk remote support app does not work. I use this for work. Other posts here suggest turning off Scam protection. It is already turned off in my account security settings, but if I try to turn it on...

Port forwarding with Eero 6 router

Hi all, I am attempting to open and forward ports (51820, 80, 443) from my Eero 6 router to a device. I have set this up on the Eero app including adding IPv6 firewall rules, trialled turning IPv6 off, and confirmed my device firewall is not blocking...

existing by First Timer
  • 1629 Views
  • 8 replies
  • 0 like

Sagemcom F5364 & Synology DS715

Hi, I'm trying to set up external access to my Synology DS715, however when I use QuickConnect on the DSM the Sagemcom isn't listed so won't let me proceed, if I try to port forward from the router, this fails too, could someone help please?

chorpal by Team Player
  • 524 Views
  • 2 replies
  • 0 like

Resolved! Internet ports blocked by EERO or TalkTalk

I recently upgraded to FF150 and have installed the Eero 6 router. I have followed all the instructions for firewall and port forwarding to allow my Synology NAS to receive backups from another Synology device on a different network. To avoid any com...

Port forwarding not working FAST5464 2.00

Just been upgraded to full fiber with a new router, but can not set port forwarding on the router.I want to set a basic FTP server as i occasionally share large files and this is the most effective way of doing it. My old SKY router worked perfectly....

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g0rsq by Team Player
  • 1547 Views
  • 8 replies
  • 0 like

Port Forwarding on Sagemcom 5464

Hardware Version = FAST5464 2.00Software Version = SG4K100174 hi, I'm moving over to the TT-supplied router and trying to get my Nextcloud service working.DDNS is set up, and I think I have 80 and 443 port forwarding set up correctly but I cannot hit...

trisgti by Team Player
  • 1110 Views
  • 2 replies
  • 0 like

Port Forwarding

HiI have Fibre65 and the Talk Talk Hub2 router. I am trying to set up some port forwarding.The routers interace, is not the greatest and its very slow. BUT I have to use this router as I have a VoIP landland. All I want to do is a port forward as in ...

TalkTalk Port Forward Issue.png
njr1972 by Popular Poster
  • 5915 Views
  • 25 replies
  • 0 like

Hub2 SG4K100174 port forwarding issue

Hi, having issues to setup port forwarding on my Hub2 SG4K100174 router and getting 'something wrong has happened' error. Any idea if this is firmware version issue or something trivial I'm missing here. Thanks.

PortForwardError.png
mgajew by First Timer
  • 2216 Views
  • 7 replies
  • 0 like

Help with signal drop out

I’m having problems with signal dropping out in a couple of rooms and the ring door bell at the back won’t connect I spoke to someone on live chat for 2 hours yesterday asked me to complete an ip address for the items that drop and said that is now w...

Carlab1 by Popular Poster
  • 1955 Views
  • 5 replies
  • 0 like

Freedom Fibre- Unable to connect to 3rd party apps

Hi, I’ve recent had a freedom fibre line installed with the talk talk hub 2. However when connecting devices to the new router I cannot seem to access 3rd party services. All devices are connect to the internet and have better speeds than with my pre...

Trussy by Popular Poster
  • 5647 Views
  • 15 replies
  • 0 like