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From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Just had the fibre 900 upgrade with free Eero 6 Pro router. What a load of rubbish this router is. Great signal in the room it's in, walk out of the room and the signal drops 50%. With next to no signal upstairs. Had to go back to the previous router...
Hi, since yesterday morning I've had no internet. The router light is flashing amber, sometimes stopping for a few seconds and then flashing again. I've restarted the router several times, leaving it switched off for long periods. I've spent over two...
Hello, please can someone furnish me with a returns bag for my old TT router? Regards
Hello, I was advised I would receive a new hub, Eero 6 Pro, but this has never arrived? Can anyone check here or do I have to call? Cheers
On March 1st engineers came to my house to install Full Fibre 150. Since then I have had a variety of issues: My Ring doorbell camera at the front of the house has stopped working, along with the chime. The Ring report regarding the camera at the bac...
I have had Full Fibre installed but the Openreach engineer was unable to fit their modem in my preferred location. Consequently the WiFi signal only reaches less than a third of my property which is extremely disappointing. Additionally, the DVA for ...
Hi,I'm once again finding that when I manually select my Wi-Fi channels the router (Sagecom Hub 2) will chose to Auto select,this is after I asked for Wi-Fi Optimisation to be turned off a while back but t as now reverted back to Auto for what ever r...
I had my broadband installed on the 30th March, it took a week to get an Internet connection. I woke up this morning and my modem is showing all green lights but my router is red. I have tried turning them off for 5 minutes and back on again and this...
Since upgrading my broadband to the Amazon echo route fibre 150 I have had AWFUL connection it always drops. It doesn’t reach to the back of my house. I work from home and it’s ridiculous having such an unstable connection. My speed on contract state...
Hi,when I upgraded to Future Fibre last year I was supplied with an eero 6 and a Grandstream HT801. I later decided to buy a Sagemcom 5464-2.T4 router and swapped out the eero and Grandstream. The 5464, landline phone connection, port forwarding and ...
Hi, Fibre has finally arrived in my area so i'm thinking of upgrading my service to the data 150 plan. I'm currently getting around 50mb download speed on the faster fibre plan. I'm using an Asus RTAC87u router connected to an openreach modem. I have...
So it seems there is a growing number of people with this same issue. Switched to TalkTalk Future Fibre yesterday and have had no internet connection since, perhaps the clue is in the product name and I’ll get it in the future…I digress, ONT lights l...
Hi,We had full fibre installed today and have a landline connected via a Digital Voice adapter. Just before he left, the OR engineer said "Whateve you do, don't turn off the power supply for the fibre box or you'llhaveto re-register your phone"Within...
I have recently signed up with TalkTalk full fibre 150, black hub set to 2.4ghz and 5ghz, I have a Smart Life app and several Lohas smart bulbs, none of them will pair/connect with to the new TT hub. my earlier netgear router paired with no issues at...
Anybody have success with VPN Routers on FTTP connection ?All suggestions for router and service appreciated.
I’ve got G.fast 150. Just wondering if I can upgrade my router to EEROAs I’m in one bedroom flat and the smaller device would be better.
Bt is here today installing the fibre for my upgrade to Full FIber 500. But my Talktalk router hasn't arrived. When will this be dispatched? Kind Regards Mike
I have an Eero pro 6 from talktalk, but this is where the ONT box is, just underneath the staircase, which affects the Wireless signal. I would like to set up a modem/router (with wireless disabled) next to the ONT box and then move the Eero to the l...
Hi Everything, Have read many similar posts on here but my issue is as follows...! I had CityFibre out to install my new Fibre 500 Connection this week, all went well and the ONT has 4 green lights. Unfortunately when trying to connect the Eero 6 Pro...
I have just switched to the full fibre 65 data only package. I go have an eero router from my previous 150 package. Can I use this eero router instead as its much more user friendly, blocks ads and great on spam.
Hello, I have a damaged router cable and am in need of a replacement, would I be able to get one sent to me?
I have a home network where the LAN from the Sagecom router connected into the WAN port of the ER605 and on the LAN side of this I used the 10.10.10.2 range and everything was perfect. I upgraded to 150mb and had no choice but to accept the eero6, I ...
Morning -I have had notification from Yodel this morning that my router will not be delivered until tomorrow. The Openreach engineer is due to arrive any minute (8am-1pm slot booked for today). Can you confirm that I'll be able to use my existing rou...
If I have a Wi-Fi hub 2 router, can I use the home calling facility, and if so, does my telephone number remain the same and can I use my existing handset? I have a copper line at the moment and I don’t want to lose my number or the ability to make a...
Having an issue with my WiFi that started tonight, I still have a white light on my router but no Internet connection. I have tried restarting and resetting my router but nothing changes. I logged into the admin dashboard as well but that just shows ...