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Very Important V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Account upgrade

I’m currently signed up to full fibre 150 and pay £28 per month I would like to upgrade to fibre 500 but find there is no option available to upgrade my service in my account dashboard. However if I search talktalk broadband I see that fibre 500 and ...

ricksmith by Conversation Starter
  • 84 Views
  • 1 replies
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Is EERO6 the best router for full fibre?

I'll answer my own question. No, it's rather poor. Why do I say this? Well, on the 22nd May 2025 after waiting 3 months I was finally upgraded to full fibre 150 with the EERO 6 and at first everything seemed great. All my devices successfully connect...

activexp by Participant
  • 740 Views
  • 9 replies
  • 2 like

Resolved! Slowness issue

I have 900Mbps contract but I'm getting 70Mbps on my mobile devices even if I'm standing next to the gateway router.I can see 941Mbps on Eero app but it doesn't make sense to me.As usual, TalkTalk agents couldn't find the root cause. They rebooted my...

Matt35 by Chatterbox
  • 1369 Views
  • 13 replies
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Resolved! Fibre 500 upgrade

Hi, I am trying to get an upgrade from fibre 150 50 fibre 500 despite 5 chats and 3 go live dates I'm still on fibre 150. Please can you help. Many thanks.

Ian50 by Team Player
  • 525 Views
  • 6 replies
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Back Again with a Internet Speed Problem

So 2 months ago (14-02-2025) I had a very faulty connection, at best my internet fluctuated between the following: Average download speed: 21-27mbps, Maximum download speed: 29mbps, minimum download speed: 0mbpsAverage upload speed: 0.71mbps, maximum...

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C_Dorrian by Conversation Starter
  • 3837 Views
  • 56 replies
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Speed Fluctuations

I'm on FIbre 150, apparently, but having done lots of speed tests since the upgrade i seem to be getting a LOT of drops down to way below half of that. i read that it would take time to "bed in", but how long is that supposed to be?

KatKiller by Popular Poster
  • 614 Views
  • 7 replies
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Slow on ethernet

Hi need some help With my Internet speedsIt Started last night everything was working fine until then I am on full fibre 500 I am still getting around 350Mbps on phone(Wifi)But ethernet has dropped to 95Mbps never getting above 100MbpsThis is for all...

daz45 by Team Player
  • 481 Views
  • 6 replies
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Full fibre 150 with Voip

Sooooooo after a very frustrating 3 hours plus in chat only to be cut off whilst been transferred to a case manager I have come here as a last resort for advice.I changed package last September from fibre 65 to full fibre 150 with VoIP and fixed my c...

Alan42A by First Timer
  • 331 Views
  • 2 replies
  • 0 like

Wifi extender

Hi, I've had my Wifi for a while now. Downstairs I am having no issues, but upstairs my connection is VERY slow. Could I request a wifi extender

MrHazzer by Chatterbox
  • 1766 Views
  • 16 replies
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Full fibre 500 not getting even minimum speed from that

From 3rd of march when my service was installed I'm getting constant issues with my package speed. ONT > eero 6 pro router showing 517Mbps on eero app Anything connected to main eero router by either wifi or cable (cat6) can't get past 300Mbps. I hav...

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not happy with my service

ive been waiting 3 weeks for openreach to install full fibire (two cancelled appointments) finally installed it today (i was not home my mum was there and she knows nothing about it ) as openreach come early came home from work checked my speed and o...

Fibre900 needs eero Pro 6E or Wifi 7 router

Hello,Can TalkTalk provide eero Pro 6E or Wifi7 router with Fibre900?The current eero pro 6 is not capable of maintaining the fibre900 speed. Waste of money, if customer is paying price of Fibre900 and getting speed to Fibre500.Can someone technical ...

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bitrate by Popular Poster
  • 1675 Views
  • 15 replies
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Full Fibre 1.8GBPS

Will TalkTalk ever be offering this? Its been available through the Openreach website for some time.

woody320 by First Timer
  • 243 Views
  • 1 replies
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FULL FIBRE STILL NOT INSTALLED AFTER 4 MONTHS WHY?????

Could you please clarify the status of my full fibre connection? I have been waiting for approximately four months, but I have yet to receive full fibre service. I would like to know if the installation will take the full contract length.On a separat...

VBhakta by First Timer
  • 441 Views
  • 1 replies
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Shell Energy to TalkTalk Transfer speed issues.

When I was with Shell Energy I was running at Around 108MB speeds and once my contract ended I decided to Stay with TalkTalk and "Upgrade" to the 150MB package. I have been on Fibre 150 Data Only now for several months and my line is still running at...

Slow download, fast upload on Full Fibre500

I'm experiencing slow dowload speeds but fast upload.Up until two days ago I had no issues. Now I'm getting between 1Mbps and 6Mbps down, but still around 70Mbps up.The connection in the eero app is showing as ~125Mbps )a lot less than FullFibre500),...

Full Fibre 150 and Voice package

I have been asked to get in touch with one of your team as the problem that I still have is still with me. My account is still reading that I'm on Fibra 35. and the speed is 45Mbps download 29 Mbps upload. I had the full fibra fitted with Open Reach ...

Full Fibre 500 upgrade from 150 still not active

Hi, My new contract to Fibre 500 was supposed to have started yesterday 28th Jan. After 4 phone (3 Hrs) calls to various TalkTalk call centres throughout the planet I'm still none of the wiser. It doesn't help that the language barrier seems to make ...

Modelman by Chat Champion
  • 1633 Views
  • 11 replies
  • 0 like