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Very Important V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

I have 500Mbps but am getting less than 200Mbps on my xbox

We don't stay in a particularly large house just a 2 story, 2 bedroom. But I can't seem to get a decent connection to my xbox through wifi. I do have a second Eero router but it won't connect to the main one that is downstairs even they can see each ...

DaynaC by First Timer
  • 817 Views
  • 3 replies
  • 0 like

Fibre 150 VoIP Dropped Over 50 Mbps

My Fibre 150 broadband speed has dropped from 150 Mbps to 95 Mbps.I've checked all the wires, connections, and leads, and everything seems fine. When I attempt a "Test Your Line," it states: "Sorry, but you aren’t able to run a connection test on you...

baza2000 by Chat Champion
  • 864 Views
  • 5 replies
  • 0 like

500mbps service downgraded itself to 100mbps

According to my Eero, I am now connected to a 100mbps line. Speed tests confirm this. A line test suggests that there is a possible fault, but then can't find one. I have been holding onto chat for tech support for just under 30 minutes. I suspect th...

number666 by Popular Poster
  • 1965 Views
  • 15 replies
  • 0 like

Faster internet

I've started cloud based gaming and want to upgrade from my fibre 65 to this new 150 Eero. How can I do it please? I log on and there are no upgrades for existing customers? I'm confused how to move forwards. Even trying to add the boost doesn't work...

Adi9626 by First Timer
  • 538 Views
  • 2 replies
  • 0 like

Another unhappy Shell to Talktalk customer.

I know this will probably go nowhere, but I'm posting out of sheer frustration. I spent 2 hours on the phone going from dept. To dept. trying to get my issue resolved and basically got absolutely nowhere. I was moved to Talktalk after being a perfect...

ashyt16 by Chatterbox
  • 1465 Views
  • 8 replies
  • 0 like

download problem

I tried to video call someone in USA last night. The audio part worked but the video part started off and then packed up. He could see and hear me but I could only hear him. Why?

KatyChat by First Timer
  • 601 Views
  • 4 replies
  • 0 like

internet spead

Hi there, My internet speed is going to be very low due to the location that I am in. is there anyway you will be able to send me internet boosters to increase the mbps

Poor compared to Shell

I got migrated across to talk talk when shell broadband was bought by Octopus. With Shell despite the bad press they got, the service I received was really good on full fibre 100. Never dropped, no buffing great. Err so much has changed since Talk ta...

Upgrade

I upgraded to full fibre 150 today but I am still getting speeds of fibre 65. Help !

simon1688 by Conversation Starter
  • 1514 Views
  • 9 replies
  • 0 like

Full Fibre in Woodbridge Suffolk

City Fibre has been installing full fibre to the streets across the town and surrounding area and I have received a letter today saying that I can now have the connection to my house supplied with a variety of service companies, Vodaphone et al, givi...

marsneid by First Timer
  • 557 Views
  • 1 replies
  • 0 like

Connection speed issue

I have been upgraded to FF150 package as part of renewing my contract and I have done a speed test, but I am only getting download speed of 75 mbps and upload speed of 78 mpbs. This is pretty much what I was getting on the old FF65 package. My FF is ...

Nick2345 by Team Player
  • 1064 Views
  • 6 replies
  • 0 like

Package Upgrade Equipment early delivery

I just upgraded my broadband package which is due to go live on the 11th Sept. For this I have a new router and zero pro wireless setup just delivered. Can I set up this equipment while on my old 65mb connection and run the current speed through the ...

Full fibre

I'm not getting the speeds I'm paying for also I need a new eero or royther it keeps flashing orange

Sally54 by First Timer
  • 378 Views
  • 1 replies
  • 0 like

Fibre Speed dropped from 500 to under 100

Ive had Talk Talk Fiber 500 about 12 months now, speed service was fine uptil july 2024, since its taken a massive nose dive from 500+ MBPS to 80-90MBPS. I on the same router as i started with, nothing has changed switching wifi for less interference...

Pritesh2 by Chatterbox
  • 1537 Views
  • 7 replies
  • 0 like

Slow eero speeds on wifi dongle

Hi,I've just upgraded to fibre 150 from fibre 65 and was sent a fancy new eero 6 which seems great in itself.The two problems I'm having now is that my TPLink range extender is now really slow but I believe that is to do with eero being a mesh networ...

Fibre Speed Test

I have Full Fibre 150 installed after a update to Eero router I decided to do some speed tests (Sept 4 2024 @ 12:30hrs) first of all useing Ookla speed test app got between 78-97Mbps down 18-23 Mbps down but doing the test from the Eero app got const...

Jimpy2 by Conversation Starter
  • 1447 Views
  • 7 replies
  • 0 like

Eero 6 Weak Wifi Signal

Hi, I recently moved to TalkTalk as our neighbourhood got upgraded to fibre. The speed is great (500), when I am sat in the same room as the Eero 6 pro router (which is installed, badly I must say, in the corner of a room in the corner of our house)....

DavidL44 by Popular Poster
  • 4223 Views
  • 22 replies
  • 0 like

SPEED UPGRADE 500 TO 900 NOT CHANGED

Sorry posted in wrong part of forum without realising there were different section for broadband types…. I’ve recontracted from 500mb to 900mb for 24 months and my email stated activation date at 30th August. I’ve powered down the eero for about 40 m...

GavinJ by Popular Poster
  • 2056 Views
  • 17 replies
  • 0 like

I don't get what I pay for

hello my internet speed should be 500mbps, that's what I have in my contract, in the bill that I pay it also says that I pay for a 500mbps package, so why is my internet speed 200mbps? I pay for something that I don't receive, and I feel cheated. I t...

Tourion by First Timer
  • 1160 Views
  • 8 replies
  • 0 like

Single thread connection less than half of line speed.

I was wondering if someone could shed light on an issue I have with my line speed tests.This issue has been going on ever since I have been with TalkTalk FTTP and I was just wondering what could be causing it.Recently I was going to switch to Fibrus ...

Brian_R by Popular Poster
  • 1698 Views
  • 10 replies
  • 0 like

shell energy transfer

I had full fibe 100 (100Mbs) with Shell with an average 109Mbs download speed which ran on the TT network.I was migrated over 3 weeks ago from Shell to TT and put on a full fibre 150 (150Mbs) package as apparently TT don't do 100Mbs even though it's ...

damianjk by Team Player
  • 2944 Views
  • 15 replies
  • 0 like