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From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
HiNew customer just completed 10days stabilisation and having problems with devices being kicked of the 5ghz band all onto 2.4ghz and nothing making a difference except factory reset. However this is temporary sometimes it be OK from a few hours to 2...
Hello, I went live with full fibre early New Year 2024 and am really pleased with it. I initially had 1 eero but due to poor connectivity I was sent another eero. This one improved things a lot and coverage is now good and initially I was going to le...
TalkTalk's SPEED TEST has reverted to its previous iteration-1.This is under 'Connection in my home'>'Run a speed test' which brings you to 'https://support.talktalk.co.uk/speed-to-router'. This results in the following:The 2 speeds are correct, whic...
I Upgraded my service with a 2-year fixed-price+ contract, But TalkTalk Downgraded my service. Why? There was no change in the main broadband package, just a little upgrade in the attached VOIP service. The main condition in the pre-renewal contract ...
I've been on a TalkTalk Fibre 65 package for years now and 6 months ago a "Full Fibre" pole went up outside my house that now enables Full Fibre Broadband speeds of upto 1GB downloads etc. I've just checked on my account to see if I could upgrade to ...
The 'Run a live connection test' still does not work as it should.Here's the screenshot after requesting a speed test:Notice, the above response appears in the page, 'https://support.talktalk.co.uk/speed-to-router'But the actual response says, this i...
Before Full Fibre I was getting approx 65 around the house in every room. Once up graded to Full Fibre I should be getting 150 but, only hitting 93 on average. This means we get as low on occasions 40. Also now having trouble picking up the signal al...
I have a 2 bedroom flat, the broadband in some rooms is very poor. Can't get Talktalk to understand the problem. Have done speed tests in each room, it comes up with "status Good" even though the speeds are so different. Why is this and why can't Tal...
The 2.4ghz network on my router keeps stopping and my speed then drops by about half. I have logged in to the router and it looks to be up but it is not visible to any of my devices. Which means we cannot extend the range to the end of the garden usi...
Wanted to ask about this because I came across openreach's website randomly. They state that with gigabit down, upload can be up to 220mbps. I went on every provider that openreach has on their website and they all seem to cap out at 110 ish. Is this...
ive just had full fibre 500 installed and the fastest im getting is about 330does it take awhile to settle in?also im missig my usb drive off my old router and way to get one work with full fibre?
Recently had Full Fibre 150 installed - I previously had Faster Fibre which was fine but just wanted to upgrade. I now struggle to get my phone connected in my bedroom and conservatory and my children struggle too. The Full Fibre 150 just seems so sl...
When I was on Old Skool copper, whatever modem I had could show the line speed on the copper. This was good for checking the data rate before it reached my computer. Now I'm on FTTP, 500Mbps supposedly, but how can I check this ?. I tried a few speed...
Full Fibre 150 installed today. Initial speed was around 150mbps down and 170mbps up, as advertised and acceptable. Speed test carried out this evening on talktalk website was 85mbps down and 94mbps up, rather disappointing. Any one had similar exper...
A Full Fibre 150 upgrade was installed at my home one week ago incorporating a single Eero router but with subsequent mixed speed results at both router position and workstation positions - two devices much improved and two devices hardly improved fr...
I have tried 3 times to upgrade from Full Fibre 150 to Fibre 500, been told a date it will go live on 3 occasions, each time it has not happened. I have been with TalkTalk a long time, my current fibre 150 is going out of contract in May, looks like ...
Openreach installed Fibre 150 today but it keeps dropping out for WiFi. Doing speedtests sometimes get 150, sometimes 40, then a short time later back to 150 stamding in the same place. Sometimes won't connect at all. Then it suddenly does at 150 the...
Recently went live on the 29th of Jan with the FF900 package from FF500 after 18 months. No noticeable differences in speed I’m afraid. In fact I’m averaging around 300/350 mbps on wireless and got better overall speeds on the smaller 500 mbps packag...
TP-Link Archer T3U Wireless Adaptor will only connect 2.4GHz on channel 11.We have the EERO Pro 6 routers which don't appear to be able to be configured.Any help would be appreciated.John
I'm paying for full fibre 900mbs Internet & only getting round 300-400mbs connection drops out all the time, was told it would straighten out but here i am still disappointed & paying for a service I'm not receiving
Please help my speed is always around 316 mbps, unless I restart my eero I should be getting at least double and I signed up to 900 and paying a lot more than before, please help rectify, I should not be paying more money for the same, otherwise I wi...
HelloWe upgraded to full fibre 150 on Monday of this week. Engineer called and installed a new Openreach box but due to us being in a terrace house and our main living area is at the back, to avoid cables all over the place the Engineer installed the...
Hi there everyone noticed a few disconections on my service over the last few days and have also noticed a massive slow down in my service which seems to fluctuates aggressively. checked the eero app that says its at full speed but everything else sh...
Just had full fibre connected, 500mbps (10 days ago) while download speed is as stated the wifi speed from eero is very low 500 in 19 out (same room as router) according to speedtest.net, had talks with talk talk said they will monitor it should be b...
Is there a way to have the box startup quickly when it's switched on? Ours takes a while to power up and then sticks on a screen suggesting what to watch. Would be better if it just went directly to TV channel. Thanks