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WiFi Hub 3 will not connect to Full Fibre

The Hub 3 (F/W 5200 or 4A00) will not connect to FF after turning it on for the first time or after a factory reset. The Hub 3 requires its internet connectivity configuration to be manually changed by the user to:- WAN Addressing Type: DHCP VLAN tag...

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Very Important V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

WiFi keeps showing as connected with no internet

I’ve been having an ongoing problem all week where every hour or so my internet stops working. When I go into the wifi settings on all my devices it shows “connected without internet”. This is typically solved by restarting my router but will only wo...

abby23t by Popular Poster
  • 3116 Views
  • 23 replies
  • 2 like

Connectivity problems daily

Like many recent posts, my connectivity is lost several times per day. Connections via both Wi-Fi and Ethernet fail to reach the internet. During these issues the status light on the hub remains solid white. Powering the hub off and on restores conne...

Mark_G1 by First Timer
  • 1103 Views
  • 8 replies
  • 1 like

Router problem

HiI have a problem with my router the white light is solid but there’s no internet connection! If I unplug the router then plug it back in it works for around one hour then the problem comes back!

No consistent internet connection

Hello, Over the past few days, I’ve been experiencing connectivity issues with my TalkTalk router, which has prevented me from accessing the internet. I was informed that my old router might be the cause and was sent a replacement, which I set up las...

lamia1 by Popular Poster
  • 2052 Views
  • 19 replies
  • 0 like

Intermittent fibre connection

Since last night our broadband had been playing up. It connects but then after 2 hours the connection is non-existent. I keep resetting the router, even turning off at the wall and resetting, which fixes the issue for a couple of hours, but the last ...

Constant 100% Packet Loss

Hello, i have raised this with talktalk support numberous times via live chat and through the phone line, all line and speed tests showed excellent condition and no issues. I have an 2 x Eero Pro 6 routers, one upstairs in my house, one downstairs. I...

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Resolved! eero booster

I read a thread earlier on the subject of boosters but didn't want to hijack that thread so i have opened my own. Are boosters free, discounted or full price i ask as my son is a gamer and his bedroom is furthest away from the router he says its been...

DJI_MINI_3 by Super Duper Contributor
  • 821 Views
  • 4 replies
  • 0 like

Issues with connection dropping

My internet connection for the last hour has been going down for around 15-20 mins then coming back on for a few mins. I’ve tried restarting the router however the connection went down with a couple of minutes. i have done a line test on talk talk we...

Question About the Eero 6

So I have just upgraded to full fibre 500.have a couple of weeks before Installation My question Is how do I connect multiple devices Via Ethernet , From what I have seen online there Is only one Ethernet port??Will I need an Ethernet hub/switch ??th...

daz45 by Team Player
  • 745 Views
  • 4 replies
  • 0 like

Internet down, flashing orange light

I’ve tried resetting, turning it off, support hasn’t answered back for almost an hour and I can’t speak to anyone on the phone. Ran a test and it has flagged a ‘problem’ but doesn’t state what the issue is or how to fix it. Anything I can try?

Tamsin5 by First Timer
  • 619 Views
  • 3 replies
  • 1 like

Broadband cuts out

Hi,I have full fibre via City Fibre. I use my broadband for 2 or 3 hours a day.During the past week twice while I have been using the broadband my connection has stopped working for between 5 and 10 minutes.The lights on my two euros stay on and the ...

jstype by Super Duper Contributor
  • 1220 Views
  • 8 replies
  • 0 like

Keep losing Internet and eero light goes red

Hi, I keep losing my internet connection, the eero light goes red. This happened about a half a dozen times on Saturday 12th October and then happened once again today (14th October), each time it has happened all 3 lights on the ont have been green....

Woody179! by Conversation Starter
  • 3420 Views
  • 25 replies
  • 0 like

Sagemcom reboots and doesn't store config:-

Our Sagemcom Fast5464-2.00 has started to reboot back to factory default several times recently. With todays ‘smart home’ this is very inconvenient as the many interconnected devices all rely on knowing the personal SSID & WiFi password that we have ...

Kahawi by Participant
  • 1457 Views
  • 10 replies
  • 0 like

damaged equipment

Looks like the installation was faulty, now the box outside my house is falling off the wall and I've lost all phone and TV services, so having to use my wifi on my phone to communicate

bel8bel8 by First Timer
  • 571 Views
  • 2 replies
  • 0 like

Sagemcom fast5364 dropping Wifi or Ethernet connection

Hi, i am using wireless and wired connections. About 1-2 month ago random devices couldn't connect to wireless LAN. Wired ones had no issues. Internet was always available on still connected devices and internet speed was very good. Usually restart o...

Mariusj by Popular Poster
  • 2477 Views
  • 16 replies
  • 0 like

Intermittent Wifi

Hi, Our full fibre 150 keeps cutting out. Have tried all the usual stuff. Thanks

Firle92 by First Timer
  • 947 Views
  • 5 replies
  • 0 like

Poor compared to Shell

I got migrated across to talk talk when shell broadband was bought by Octopus. With Shell despite the bad press they got, the service I received was really good on full fibre 100. Never dropped, no buffing great. Err so much has changed since Talk ta...

High ping issue when connecting to NA Valorant servers

Hey, so I made a ticket with Riot regarding this so I'll just paste that into here:"Hi, my issue is that I'm having high ping when connecting to NA. I'm from the UK and my ping to my own servers are fine, however when trying to play with friends on N...

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notgeo by Team Player
  • 8525 Views
  • 21 replies
  • 0 like

Fibre Speed dropped from 500 to under 100

Ive had Talk Talk Fiber 500 about 12 months now, speed service was fine uptil july 2024, since its taken a massive nose dive from 500+ MBPS to 80-90MBPS. I on the same router as i started with, nothing has changed switching wifi for less interference...

Pritesh2 by Chatterbox
  • 1553 Views
  • 7 replies
  • 0 like

Outstanding complaint

I am still waiting for the appointed manager to contact me regarding the complaint I raised in March 2024.Please can I ask why the appointed manager to my complaint has not yet contacted me to address this issue?

Internet dropping-

Hi, I just migrated from Shell to yours (talk talk) now I am having consistent problems with the internet dropping of course i have looked at the advice or switching on and off and doing this throughout, it works for a little but then drops out again...

Bronstar by First Timer
  • 715 Views
  • 3 replies
  • 0 like