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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Hi All I have recently been connected to FTTP in December and ever since I am finding it very difficult to play online games due to a mysterious 'input lag'. This week I have been in contact with Riot Games who have asked me to carry out a few tests,...
I have a fiber connection with Eerio and it's constantly dropping. I can't watch TV and when I do calls the video freezes for a second every 5 minutes.What can I do?
Before the recent holidays and afterwards, I have reported the intermittent WiFi connection. This drop in service affects several meters which rely on a constant service. Additionally, the catch up facility on the tv system becomes unavailable. As an...
Had full fibre 65 for 3 years with lovely connection (about 65mbps on ookla). Last week download speed dropped to 10mbps initially and is currently at 3-5mbps (says on your speed check I should get at least 40mbps). Contacted talk talk and they have ...
Since migrating to Full Fibre at the end of October the service has degraded. Every device in the home (laptops, mobiles, TVs, etc) now suffers from being disconnected - sometimes for a fraction of a second, sometimes for days at a time. I cannot che...
Hi, Having issues with my super router again, says we have internet connection but no internet, doing it on a few devices, have reboot and even factory reset a couple of times but it is stil doing it after a few days, anyway to find out if its had it...
Hello , I got EERO router recently as part of the Fiber 150 plan . its coverage is not like the Wifi Hub 2 . it is poor . it needs extender . TalkTalk only offers the whole Wifi Home system to extend the coverage and it will cost extra pounds every m...
Hi. My internet speeds have become unstable. At times I'm getting as low as 26mbps at others it goes to 51mbps. I ran the test through my account and it shows no connection problems but it seems to be up and down a lot. As for my wifi, it seems a bit...
Can anyone help? We are at a loss what to do and the customer service is so poor! We joined and the WiFi worked fine 24/7 in all rooms, fast forward a few months and the WiFi suddenly stops around 8pm in the bedrooms (working fine in the living room)...
Hi Ya Just been on a teams meeting and some times the faces were blurring nearly to the point of pixelating and freezing and the odd time the person talking was freezing also.The only device that has been running is the desktop via the meeting and my...
Would it be possible to check if I have an issue with line/connection currentlyMy phoneline crackles when in use, sometimes terribly even at best there is a audible crackle but sometimes it is near inaudible We often suffer dropouts when viewing NOW ...
I was upgraded to Full Fibre 65 last month and received a Hub2 to use with my landline. It's a Sagemcom FAST 5464-2T4 running SG4K100174 firmware. Ethernet outputs deliver a rock steady 75mb/s down and 19mb/s up, but WiFi speeds on all my devices are...
Had talk talk at previous property without much noticable issue.Moved into new property since april 2021 and the below 2 issues, issue 1 has been ongoing since; sometimes better and sometimes worse. Issue 1. We go through long periods where by the in...
Hello for some reason the WiFi is terrible and slow since having full fibre installed today, every few minutes the WiFi drops off and then back on, when it was fitted it was full speed no problems but now it is terrible, it was only fitted earlier to...
Does a TT uk call center or UK team actually exist? I could really do with speaking to a UK TT representative with the authority that can actually get the issues solved once and for all or get my account cancelled. Im really busy with work at the mom...
Hi there. We have had Fibre 900 for a couple of months now (address is in private notes if it helps) and have had no issues. As of just over a week ago this download speed has dropped from 700-800 (acceptable range) to 2-10 (very NOT acceptable range...
Hi I’ve been live for a couple days now but unfortunately I haven’t enough Ethernet ports on the eero pro 6 there is only 2 one is used to connect to the modem leaving one free- I need one for lighting hub which is used for my disabled daughter to sw...
Hi everybody,It's been almost 1 year since City Fibre completed the wiring works outside my apartment in Glasgow to have me connected with Full Fibre.Since then, I'm receiving a leaflet every couple of months advising me to move to a Full Fibre contr...
Morning all,For the last 4 months I've been experiencing regular drop outs. A replacement router was sent. This improved but now have no internet issues intermittently yet the router has a white light, stable indicating connected. The router occasion...
What is going on for the last few months i have been reporting my slow connection 60-80mb when it should be 500 plus , what am i paying for when is this going to stop , you will not listen to customers and will not give us local help, so going to sto...
I am a TalkTalk customer since 2012. I recently moved to a house that has only Full Fibre, so I signed up to 150 with a Hub 2 Sagemcom FAST 5464-2.T4 router running SG4K100158 software. I do not use WiFi (only ethernet) so required the 4 LAN ports on...
I've had to recently restart/reset the router several times, but in doing so, optimization mode has been reenabled. I don't think the router can handle optimization mode properly. Can I please have it disabled again? Will disabling Wi-fi 'Bandsteerin...
Looking for help. Our broadband has been cutting out for short periods repeatedly over the last week. This would happen occasionally but has been really consistently bad the last 7 days. It first came to my attention during the Champions League final...
Hi, I've noticed recently that the white light on the router from being bright is now slowly disappearing like it's burning out and may stop working completely like how a lightbulb goes dim and goes off when it's not working it's like the same as tha...
Hi Channel 36 is congested on the 5ghz band where I live. TT staff on these forums have previously arranged for WiFi optimisation to be switched off on my two Routers at two different addresses. Despite this when I change the 5Ghz channel it keeps re...