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Very Important V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

New FTTP service unstable

Hi, I moved to FF150 less than a week ago. Since then I'm getting frequent dropouts, is there something wrong? Wifi isnt great in my house but it works OK except for my office which is out of range so I use a powerline. I know both Wifi and powerline...

WIFI Dead Spots around the house with FULL FIBRE 500

Hi Mods I have a dead spot in one of my bedrooms where my eero Pro 6 will not reach and my smart devices often struggle if we have lots of visitors in the house who all connect to the WIFI. The main issue is the Blind/Dead Spot in my daughters room. ...

RazzOne by Whizz Kid
  • 1760 Views
  • 4 replies
  • 0 like

Impossible to get it fixed or raise a complaint

I have FF 150 FTTP installed in Jan23. Worked great for a couple of months but then started dropping out. Sometimes for a couple of seconds and sometimes a minute or so. Tried resetting eero6 - switching it off for 30 minutes or more but made no diff...

grahamh123 by Conversation Starter
  • 2369 Views
  • 7 replies
  • 0 like

Ongoing Fault on line doing on for months.

We are on FF 500 and since 21st September last year there has been a fault, it randomly cuts the connection, and messes around.Initially I was getting an engineer out in 2-3 working days, But nothing was done, the fault was still showing on the line ...

Fibre 150

Since upgrading my broadband to the Amazon echo route fibre 150 I have had AWFUL connection it always drops. It doesn’t reach to the back of my house. I work from home and it’s ridiculous having such an unstable connection. My speed on contract state...

No internet

Hi all, First time posting here. I'm hoping someone can help as live chat hasn't been very helpful (passed around various departments). Earlier on today Openreach turned up unannounced and swapped the telegraph pole opposite our house. Ever since our...

SamS12 by Chatterbox
  • 1542 Views
  • 4 replies
  • 0 like

Eero and Hub2 - Connection query

My previous system set-upOne Superhub with ethernet cables linked to TV, Power line adapter for TalkTalk TV box upstairs, for additional TV, and Powerline adapter for ethernet connection for PC in the dining room; this set-up was okay, but intermitte...

Trebor58 by Chatterbox
  • 1598 Views
  • 3 replies
  • 0 like

Full Fibre 900 Internet down AGAIN ever since 5pm

Hi, My internet has been down ever since 5pm. I've missed a work deadline on a Friday and I am not pleased about it this!I thought moving to Full Fibre would be stable.. apparently not as this has happened a few times already. Can someone look into t...

The WORST company ever

What a bunch of clowns , this is the worse company ever , around 4 hours online and on the phone, and never got anywhere , first call i got put on hold and ignored , then when she came back she said this is the wrong area for your connection issues a...

badmood by Whizz Kid
  • 1614 Views
  • 4 replies
  • 2 like