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Very Important - V2 Sagemcom FAST266 WiFi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Cannot get landline to work with Grandstream VOIP adapter

Having finally upgraded (long saga there) to FF900 a week ago, as expected the old landline stopped working. I had been told at various times in the long saga, that I simply needed the VOIP adapter, and TT duly sent one which arrived yesterday. Plugg...

TD1966 by Conversation Starter
  • 338 Views
  • 2 replies
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Still no option for VOIP on City Fibre

Still no option to have VOIP on FTTP with City Fibre. This was discussed a long time ago and nothing has happened as far as I know, although I still do not understand why it is down to City Fibre to provide VOIP services, surely its the ISP. I would ...

mrwrighty by Enlightened One
  • 649 Views
  • 7 replies
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Eero 6 cannot obtain ip address

Hi, I am currently using the wifi hub for fibre 150 (over City Fibre). I was sent an Eero 6 by Talktalk today however despite trying several times I cannot get past the set-up stage when the Eero is obtaining an ip address. When I re-connect the wifi...

jmcixx by Team Player
  • 1762 Views
  • 24 replies
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Full Fibre & VOIP

What are my options?Been with TalkTalk from the start. Currently have Fibre 35 with a landline and out of Contract. Would like Full Fibre 150 with VOIP. Is this possible?Offers to renew Contract or upgrade Package are crazy and don't mention VOIP. Th...

VoIP not working left with no phone

Hi I was ‘upgraded’ from my Fibre 35 package to Full Fibre 150 with VOIP yesterday. Engineer took over 3 and a half hours to set up. Problem was not with the broadband but trying to get the Grandstream adapter working. I now discover today that I am ...

Grandstream VOIP adapter does not connect after power off

Hi.We've had TalkTalk full fibre with Eero hub / Grandstream VOIP adapter for nearly a year now and it usually runs very well, however there is an issue with the phone line connecting after a power off - either an intentional shutdown of the full sys...

Digital Voice

Hi, I was going to post this in the Home Phone section. But it all seems to be about the old landlines on there. My problem is about Digital Voice (VOIP). So forgive me if I've posted in the wrong place. Feel free to move my post to Home Phone if tha...

Essential phone line for elderly person very unreliable.

My mum is 83 and pays through the nose for the useless Talktalk service as she needs a landline to operate a panic alarm.Since switching from her old landline to Voip we've had nothing but trouble. Tonight I am trying to report a fault as she can nei...

vledg1 by First Timer
  • 455 Views
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Full Fibre with anytime calls - Can you help TalkTalk?

Not sure where to go. TalkTalk seem to be getting harder to contact for help.I've had my full fibre installed on the 1st August. It's a package with anytime calls.The BT engineer installed the fibre and shot off before I could even ask questions.I ha...

AOGMan by First Timer
  • 626 Views
  • 5 replies
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Lindline on erro 6

Recently got full fibre installed. bur can't get Phone to work. I received the eero 6 router but no phone adapter. I purchased an adapter but get line error when I plug directly into EERO 6 router. I also tried attaching a Grandstream HandyTone HT801...

Gwensim by First Timer
  • 302 Views
  • 2 replies
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Mains power failure

Mains power dropped out for a few seconds this week. Timer on the oven was flashing, also the microwave.The super fast fibre broadband plus VOIP installation showed the normal white LED on the eero router and three blue LEDs on the GRANDSTREAM unit.H...

Digital Voice

Hello, I upgraded to Full Fibre at the beginning of 2023, expecting to have digital voice on the new line and my copper line to cease. This did not happen and I am apparently on copper leave behind full fibre package. My contract ends soon and am try...

Anonymous by Not applicable
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  • 4 replies
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digital voice - phone light comes on at odd times

We had full fibre connected to the house recently including digital voice to which our "landline" phone are now attached via the phone socket on the new router. All works well, but one aspect is puzzling me. At seemingly random times, perhaps a few t...

Severe frustration with TalkTalk Full fibre VOIP support

Deeply frustrated - I am starting to post all over again! Thanks to the very helpful comments to my previous query about Full Fibre 500Mbs plus VOIP - or Digital Voice as TT call it - I now have the deal I was after - or part of it! My existing fibre...

MrJFW by Popular Poster
  • 721 Views
  • 4 replies
  • 0 like

Digital Voice (VOIP)

In March last year Talktalk upgraded my broadband supply and a new cable was installed by City Fibre as part of a Full Fibre rollout providing FTTP in my area.At that time the City Fibre engineer who installed the supply informed me that I would now ...

Itsmoth by Conversation Starter
  • 1351 Views
  • 11 replies
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Secondary eero losing connection

Due to lack of coverage from the router supplied by TalkTalk I purchased another from Amazon.I hoped to use this secondary eero to link my landline via the Digital Voice Adaptor so I can place my landline where I need it to be. The system was working...

Moving Digital Voice Adaptor to another eero

Upgraded recently to full/fast fibre. The engineer left with the DVA connected to the 'main' eero device. In order to get a decent signal strength around the house ( front garden is great btw) I have added another eero box. I want to move the DVA to ...

Eero 6 PRO on 500 Mbs data line not delivering right speed yet

Great response from TalkTalk sales. I negotiated the deal I needed - 500 data plus VOIP on transferred phone number and disconnection of FTTC line.The Eero 6 PRO arrived this morning and setup was supremely easy.BUT.... Speed test shows download only...

MrJFW by Popular Poster
  • 477 Views
  • 2 replies
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Caller Display - Faulty

I wonder who can fix this for me.Caller Display is set to on, in MyAccount.My caller display here, now always displays 'Private Caller'. I think this has been going on, since TalkTalk tried to upgrade my Fibre service 7 weeks ago, made a mess in the ...

Billx by Super Duper Contributor
  • 2506 Views
  • 22 replies
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Full fibre 500 plus VOIP deal

I have TWO lines - copper and fibre. I want to take advantage of the 500 MB plus VOIP offer from TalkTalk but hit a problem with the sales agent.I have 65MB broadband plus landline on COPPERI have data only on FIBREI want to migrate to Full Fibre 500...

MrJFW by Popular Poster
  • 1485 Views
  • 9 replies
  • 0 like