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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

Email issue 15/05

We’re aware that some of our customers are having problems with their Tiscali email service. The issue only seems to be impacting email clients such as Outlook. The webmail service is working as normal.We’re sorry for any inconvenience this is causin...

Keep alert!

Scammers are exploiting the recent upgrade / migration of emails and sending out plausible looking information to customers. Don't click on any links asking you to refresh your service! Details of the correct webmail link are found in Talktalk's own ...

Incoming email to Lineone account - missing in action

Dear Support Community I need to use a parking app called "Paybyphone" which is used for the car park at Ruislip underground station. To complete the registration it requires me to verify my email account. Unfortunately the verification email it send...

Kilonova by Team Player
  • 377 Views
  • 6 replies
  • 0 like

Receiving emails

Since last Friday, I know of emails from 2 regular contacts that have not arrived. They do not appear in my Inbox or in my Spam folder. Other emails are arriving as normal. It is the same situation both in Outlook on my laptop and gmail on my smartph...

Standsec by First Timer
  • 192 Views
  • 2 replies
  • 0 like

Lineone email acting weird again

My Lineone email account has been acting weird again, and it is causing me problems. Problem 1. I received a letter from my bank in the regular post earlier this month (whilst I was away on holiday) with the subject line "We're having trouble reachin...

Kilonova by Team Player
  • 526 Views
  • 8 replies
  • 0 like

emails not received to my mailbox - TT992

hihad a sender advise of bounced emails to my mailbox (lineone)This happened on Saturday 11 May 2024I don't know if multiple attempts were made to send this and/or over several days but the sender successfully reached me yesterday.I have received ema...

Resolved! Unable to set up new email address

Talktalk appears to allow up to 5 email addresses for an account. Currently I have just one, a legacy "lineone.net" address.For a while I have been trying to add another email address and get the message that the functionality as been "temporarily re...

Screenshot 2024-05-06 132138.png

Resolved! AS IF BY MAGIC?? OUTLOOK 2007 HAS BURST INTO LIFE.

As in the title Ancient OUTLOOK ..2007 has suddenly started to operate correctly. It is now fully functional on two separate machines, using my lineone credentials. Contrary to what "GONDOLA" states, it has not been commited to the M.S. dustbin.The Q...

IK-BRUNEL by Popular Poster
  • 338 Views
  • 4 replies
  • 0 like

Outlook 21 + lineone.net + TalkTalk

I have been using Outlook 2007 on a W8.1 pc and been receiving the message in the attached image. I've purchased an i7 W11 pc and I'm thinking of buying Outlook 2021, would anyone know if the message will continue to appear.Thank you for any replies

PhillC by First Timer
  • 215 Views
  • 1 replies
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Resolved! Lineone.net & Outlook 2007

Hi, can anyone provide the answer to what the email settings should be in outlook 2007. I'm trying to set up an account on a new i7 W11 pc but the details from the old W8.1 pc don't appear to work. Thanks for your help

PhillC by First Timer
  • 359 Views
  • 3 replies
  • 0 like

Message Not Delivered as identified incorrectly as SPAM

My daughter's email which is a gmail address seems to have suddenly been identified as spam ??and is not arriving in my email inbox or my spam folder.It's been working perfectly back and forth for years.How can I unblock it in Webmail

TT501 Block on my email account

My email account seems to have become blocked today, and I need to understand what is causing this, as it a great inconvenience. I have sent 2 emails today. The first seems to have gone through, but the second one returned a TT501 error message stati...

Kilonova by Team Player
  • 646 Views
  • 7 replies
  • 0 like

Syncing my folder in my pop3 account with webmail account

Anyone know how I can sync my folders on my laptop pop3 account to my TT webmail application. I have numerous folders with lots of vital emails cover a number of years, all stored on my laptop. Occasionally I need access to these on my tablet when tr...

Can't sent email when outlook toggled on, but can when off

Hi, When I'm using windows outlook toggled on the emails bounce back with the error bellow, however when toggled of back to windows mail, they send fine. SmtpSubmissionPermanent5XXException: Smtp submission failed. Server 'smtp.talktalk.net' Port '58...

NanoSea by First Timer
  • 563 Views
  • 1 replies
  • 0 like

Messages from a gmail account not being received

A friend has sent me messages from her gmail account to my Lineone email that have not been received. She has also sent messages from an NTLWorld email and a Virginmedia email all of which were received successfully. I have checked the spam folder an...

Email transfer to Gmail

Hi. I want to back up my TalkTalk (@lineone.net) emails to gmail, but don't want gmail to delete emails on my talktalk account. Is it correct that if I tick "Leave a copy of the retrieved message on the server" then all the emails will stay the same ...

JMarsh1 by First Timer
  • 979 Views
  • 2 replies
  • 0 like

TT502 error - but I'm only sending to 1 or 2 recipients

Today I have received a TT502 error message for an email sent fromo my Lineone account to 2 recipients, and it seems that my Lineone email account is now blocked from sending any emails. I have not sent any emails to more than 2 recipients in the las...

Kilonova by Team Player
  • 536 Views
  • 8 replies
  • 0 like

Recipient Undeliverable (TT512)

Today the Lineone email server has bounced/blocked email from a hotmail email address (coming from my sister). This seems to happen sporadically for no reason. I receive emails every week from this email address, but today it was blocked. I expect to...

Kilonova by Team Player
  • 507 Views
  • 3 replies
  • 0 like

Cannot access old lineone email

I do not have an alternative recovery email or text number set up against my old lineone email account and now cannot access my emails as I have forgotten the password. This has been the case since December 18th. If I request a reminder it just goes ...

AlliH92 by Chatterbox
  • 814 Views
  • 7 replies
  • 0 like

Lineone Email issue

I have had a lineone email account for around 20 years. not associated with talk talk other than they own the group which looks after the email domain. On Monday my email stopped working, quoting password issues, and when i try to reset the password,...

DeeTed71 by First Timer
  • 604 Views
  • 4 replies
  • 0 like

Keep having to reset my Webmail password which is on lineone

Over a number of weeks I am having to reset my Webmail password every few days on my main account which is on lineone, saving grace is that I have a TalkTalk email address as well. I am not with TalkTalk as I have Sky but pay a yearly retainer for ma...