email support

Ask us about your TalkTalk email account and Webmail.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Email
This is the place to be to ask any questions you have about your email
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Current Issues

Tiscali and related legacy domain mail not receiving or sending - Tiscali DNS name servers were not responding on 23 June 2022 from around 06:00. One of the two tiscali name servers was restored at around 19:20. Although inbound mail was then being r...

The server is being maintained. 12Apr2022 Error - message could not be sent 13Dec2021
Gondola by Community Star
  • 409 Views
  • 1 replies
  • 0 like

Lineone email down?

My ipad, iphone and PC Client are all unable to access my lineone email. I get an error message, imap server not responding, is there a problem? Access via webmail is ok.Simon

Simonch by Team Player
  • 267 Views
  • 9 replies
  • 0 like

Cannot send or receive Lineone emails.

Hi, I cannot send or receive my Lineone emails.I'm using Windows 11 and iOS. The error message is "Cannot connect to the server."The emails worked last night on all platforms.No, I have not changed any settings.

eM Client Lineone Mail Connection Problem

Hi,I am using eM Client and it is unable to connect to @Lineone.net server. The eM diagnostic shows it as a problem with the POP3. I've checked the settings are correct SMTP appears OK.Any help appreciated

AJRobson_0-1654001444873.png
AJRobson by Popular Poster
  • 246 Views
  • 8 replies
  • 0 like

Problems with mx.tiscali.co.uk

I noticed today emailing someone @Tiscali.co.uk (run by TalkTalk) that there are problems resolving mx.tiscali.co.uk,. This may result in delays with receiving for anyone still with Tiscali or ukgateway addresses (not me, I only use the ADSL & phone)...

Cedders by Participant
  • 125 Views
  • 1 replies
  • 0 like

emails disappear from inbox after 5 weeks

emails are disappearing from the inbox on my wife's webmail account after about 5 weeks.I've been on technical help three times and they are useless - they don't even seem to understand the problem.

Emails from Topcashback being blocked

Hi, I recently had to authenticate my TopCashback account but was unable to do so as I didn't receive any of the e-mails that they were sending me. Having logged a support ticket with them, they told me that they had apparently received a "hard bounc...

LisaJF by First Timer
  • 259 Views
  • 4 replies
  • 0 like

Resolved! Blacklist Emails

How do I blacklist or block email in talktalk. I have already added some to the Spam folder such as Sainsbury etc but they still come through. I have checked that they are not using a different email address.

benarty by Conversation Starter
  • 111 Views
  • 2 replies
  • 0 like

Lineone And Thunderbird

Hi I Have just added my wife's email address to the desktop where I use Thunderbird. It has downloaded all of her emails from the server but when I try to send an email I get the following error message. I haver tried changing the SMTP server to smtp...

benarty by Conversation Starter
  • 533 Views
  • 12 replies
  • 0 like

Email authentication failure

I'm aware of the authentication server problem yesterday 12th January between 8 and 9.19 am. I'm referring to my wife's system where she uses Thunderbird email POP3 client to access her lineone.net email account. Throughout yesterday and today, she h...

Error message: Too many recipients

Hi, When trying to send an e-mail via IMAP thru Outlook, I often get the following error message: Your message did not reach some or all of the intended recipients. Subject: test Sent: 22/12/2021 08:24 The following recipient(s) cannot be reached: Ch...

CTBUK by Chatterbox
  • 111 Views
  • 2 replies
  • 0 like

Cannot access email

I get message as follows about an hour ago when logging in. Logon not possible at this time . Please try again later ( LGI - 0005) I have no idea what the item in brackets means ? Why cannot I get in ?

toffee28 by Participant
  • 233 Views
  • 6 replies
  • 0 like

Resolved! Not able to send emails (Lineone account)

Not able to send emails all day (they are received OK). The error code is: 0x800CCC6f and the server response is: 554 cm4gb1 smtp.talktalk.net ESMTP server not availableCan anybody help me please?

JSForster by Popular Poster
  • 275 Views
  • 10 replies
  • 0 like

Deleting legacy email addresses

Hello, I'm not a TalkTalk customer but I have a number of legacy email address (pipex & lineone) that I no longer need/use. Can they be deleted? Thanks.

yello by First Timer
  • 153 Views
  • 2 replies
  • 0 like

Too many messages TT602

hiJust got my last two emails to my boss bounced as undeliverable.Don't normally get this message.I've emailed him 6 times yesterday i.e. 24 hr period (and 5 times in the 24 hours prior to yesterday).1st email that bounced was last night at 21.24.The...

Unable to set privacy settings

Today I am unable to set my privacy settings when logging in to webmail, I am not presented with any choices and "save and exit" does nothing. I am effectively locked out of webmail for which I am paying an annual fee. I have tried Mac and Windows wi...

Resolved! Legacy mailbox and ending my TalkTalk Mail plan

Hi. I'm still using an old lineone.net mailbox with TalkTalk. Since I don't have any other account with TalkTalk, I'm paying £50 a year for a TalkTalk Mail plan. Now that I've got myself a new email address (with my own domain name), I'm thinking of ...

tichtich by Team Player
  • 226 Views
  • 2 replies
  • 0 like

Cannot access my lineone emails

I have searched the net and the talk talk site but I cannot find any solution to access my emails. My settings are as per those listed on this site. I have tried all permutation of the following;mail.lineone.net, mail.tiscali.net, mail.talktalk.net, ...

bobcroft by First Timer
  • 519 Views
  • 6 replies
  • 0 like

TalkTalk Mail Limited

My wife is getting the message below when she tries to open her emails. Is this a scam? We have had a TalkTalk account for about 20 years since the days of Lineone and Pipex. and we also have our broadband account with TalkTalk. When my wife selects ...

TalkTalk.JPG
benarty by Conversation Starter
  • 498 Views
  • 10 replies
  • 1 like

Tiscali AND LineOne failures on TALKTALK server

A few days ago you reinstated my receipt of lineone mail on ail clients which had been wrongly removed by TT as I am a TT broadband customer (under my Tiscali email) with the lineone account registered in my account. For a few days this has worked, u...