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email support

Ask us about your TalkTalk email account and Webmail.

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Keep alert!

Scammers are exploiting the recent upgrade / migration of emails and sending out plausible looking information to customers. Don't click on any links asking you to refresh your service! Details of the correct webmail link are found in Talktalk's own ...

Emails using dsl.pipex not appearing in inbox although on webmail

Emails using my main email address which is a dsl.pipex one are no longer appearing in my email in box although they are on webmail. I also cannot send email from this address. I have tried the chat and they keep saying that I will be connected with ...

jlmb19 by First Timer
  • 79 Views
  • 1 replies
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Email access via apps after ending contract

Hi. If I close my broadband/ telephone contract with TalkTalk can I retain access to all my existing mailboxes (all xxxxx@dsl.pipex.com) through my email apps (and not just through the web interface)? I understand there will be a fee for that, but I ...

BobDT by Conversation Starter
  • 168 Views
  • 3 replies
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Emails not being delivered to my pipex account

@Ady I am not receiving all the emails that are being sent to me? I only know because I have been receiving them as part of the "reply all" that someone sends. Which is when I can identify emails I am not receiving.on 5th March 09:04 I should have ha...

Can't send emails using @pipex.com address

Hi Gondola,Followed your instructions but the same problem exists from from the time TalkTalkchanged their security requirement in 2023.You can go through all the procedure of changing password by entering email addressfollowed by new password but yo...

Foneman by Team Player
  • 167 Views
  • 1 replies
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Can't send emails from my @dsl.pipex. com email address.

After giving up since beginning of 2023 trying to get my sending of emails from my iphone.The problem is that Talktalk say that this is a non domain account, yet I have an A/C number.My problem is that I need to change my outgoing password as it is o...

Foneman by Team Player
  • 448 Views
  • 4 replies
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Incoming forwarded mail being rejected

In the last few days I have encountered a problem with incoming forwarded mail not arriving. To elaborate, I am part of a charity ***.org.uk that has a contact address info@***.org.uk. It is registered with 123-reg. There are two forwarders set up, o...

Mal469 by Whizz Kid
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  • 10 replies
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Email Access

Can't load /get up the email log prompt screen... ie no access to email. Was fine earlier this morning but wont load on laptop or tablet now @pipex.com Webmail

DannyT by Whizz Kid
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  • 22 replies
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Too Many Invalid Recipients (TT507)

Good morning, Yesterday my wife, who has a pipex.dsl address, prepared an email to a new recipient and left it to sync on the next cycle. Returning to the computer some hours later she realised that it was still in the outbox, with the "Too Many Inva...

Mal469 by Whizz Kid
  • 364 Views
  • 3 replies
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Cant access my old pipex account

My old pipex email account was working fine until either Thursday or Friday last week. Now, I keep getting the errors: Sending of password for user XXXXXX@dsl.pipex.com did not succeed. Mail server mail.talktalk.net responded: [AUTH] Authentication f...

Weird authentication problem

There are 4 email accounts on my TalkTalk account (all under dsl.pipex.com). My wife uses one, and I use the other 3 (historic...) This afternoon all 3 of mine have failed to authenticate. I collect email using fetchmail, which is reporting the failu...

gmlack by Whizz Kid
  • 861 Views
  • 10 replies
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Resolved! Email rejected TT992

My pipex (talktalk) email account has just recently rejected emails from yahoo email senders. Anyone know how this can be corrected.

Rich22 by Popular Poster
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  • 10 replies
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E-mails from my energy supplier bouncing back to them

My energy supplier reports that they are unable to send an email to the registered email address they have for me from the email address of - hello@octopus.energy - and have asked is they have been blocked. Not by me! They were able to send an email ...

DaveB1361 by Popular Poster
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  • 6 replies
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Resolved! Pipex email user deactivated

I have an old pipex email account which I was still using. Up until this morning, I have been able to login via the TalkTalk webmail portal but this morning it is now saying that my user has been deactivated (AUTHORIZATION-0001). How can I go about g...

Need to reset password on pipex mail account

I'm trying to access my late husband's Pipex account email which I haven't checked for ages (he died almost 7 years ago). I have what I thought was the password but it isn't working. I can't reset the password because the pipex address isn't recognis...

anna12 by First Timer
  • 251 Views
  • 1 replies
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Login not possible at the moment. Please try again later. (LGI-0005)

Hi TalkTalk, Tried to access mail this morning and noticed POP server not responding in my client apps for Mac and iDevices, tried Web Mail and got the below notice. "Login not possible at the moment. Please try again later. (LGI-0005)" Can someone l...

SiHancox by Super Duper Contributor
  • 1455 Views
  • 14 replies
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Emails going missing

I have a .dsl.pipex.com email address and its come to my attention that some emails being sent to me are not delivered. In some cases the email disappears without any notification back to the original sender. In other cases, they get an email address...

Can't send emails on DSL.pipex account

I have a legacy DSL.pipex email account which I pay for using mail plus. Recently. I have been unable to send messages on any of my apple devices....just get error message "Cannot Send Mail The sender address was invalid" No problem receiving mail an...

Accessing an old dsl.pipex.com email address

Hi. I have a similar problem - old pipex account that I no longer have access to, but it is the password recovery address for something I am trying to log into. Can you help? Thanks.

Can't Logon to Email

The talk talk log on screen is displyed but the password entry box is not shown etc. Enter my logon (email address) but then nothing happens). Then PANIC sets in.... cant access emails.. HELP. Is there anyway I can check email using WEBMAIL..... Do I...

DannyT by Whizz Kid
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  • 7 replies
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Can't log in to Email

Hi Tried to log on to my legacy Talk Talk (pipex email) just now.. was surprised to see that no Password entry field was displayed... but continued with logon on!! BUT THEN NOTHING HAPPENS... I see there are a number of entries re this fault. HELP

DannyT by Whizz Kid
  • 659 Views
  • 6 replies
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Configure DNS records for dsl.pipex.com

Good Morning, I have used SMTP2GO for years and like all things that work fine they have decided to change things:"We're following up regarding a change we are making to our system that will impact your free account with us. To align ourselves with t...

SMTP2GO 22_05_23.png
Bill73 by Popular Poster
  • 456 Views
  • 3 replies
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Email settings restore

I can only access my Pipex DSL emails which are associated to my talktalk account through webmail. I have updated the incoming and outgoing settings on my iPhone and iPad as per instructed on the talk talk website. It always comes back with an error ...

asfn03 by First Timer
  • 305 Views
  • 1 replies
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Unable to access mail via IMAP dsl.pipex.com

I've been unable to access my dsl.pipex.com email account via IMAP for nearly 24 hours. I can access it via TalkTalk webmail.I've tried on both Android phone Galaxy S10 and using Outlook on my PC. I don't get any errors, it just sticks trying to sync...

Broadband subscription

I am unable to set up an email account on a kindle fire hd; the talktalk servers won' t connect, message indicates that I would exceed a maximum of 3 connection. If I log onto my talktalk account, and go to the " mailbox" tab, there is a highlighted ...

Ronald67 by First Timer
  • 465 Views
  • 3 replies
  • 0 like