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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

Keep alert!

Scammers are exploiting the recent upgrade / migration of emails and sending out plausible looking information to customers. Don't click on any links asking you to refresh your service! Details of the correct webmail link are found in Talktalk's own ...

Emails sent to myself never arrive

Either using talktalk webmail or an email client, emails I send to myself (tiscali address) never arrive. This just happened recently. They appear in the sent folder but do not arrive in my inbox. There are no rules set up such as auto forwarding. Em...

Too many clients!

I am unable to log in to my toucansurf email and get the message that I have exceeded my clients code SSE 0007. What should I do to rectify this?

DiWeb63 by Newbie
  • 101 Views
  • 1 replies
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Resolved! Outlook

I'm having the same problem on a brand new laptop purchased November 2023 using Windows 11, purchase Microsoft Office suit for one reason to use Outlook as that is what I've always used and know it inside out. I admit im a bit of a technophobe, ive c...

E mail broken

HI Emails sent to my TT e mail address when sent as a test or forwarded e mail from myself using my TT email address EG to xzxz @talktalk. net from xzxz @talktalk. net are being picked up by web mail as spam I have tried to unspam them on web mail bu...

Pash02 by Enlightened One
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  • 5 replies
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Imap access been blocked

I seem to have the same problem. My account seems to have been set to webmail access only. Please can you unblock it.

Microsoft Outlook not sending or receiving mail messages

I use Outlook, but have the most recent version, and I have found that everything was working well until last Wednesday, 13 March 2024, but after that date I have been unable to receive or send emails from Outlook. However, in GMail I have received s...

Talk Talk webmail app upgrade

Hi there, At the top of the TT webmail page there was a link to "upgrade the app". As I thought this was a general upgrade which would not affect functionality, I clicked on this link but am now unable to access my emails, and received the following ...

capers62 by Team Player
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  • 1 replies
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Email access via apps after ending contract

Hi. If I close my broadband/ telephone contract with TalkTalk can I retain access to all my existing mailboxes (all xxxxx@dsl.pipex.com) through my email apps (and not just through the web interface)? I understand there will be a fee for that, but I ...

BobDT by Conversation Starter
  • 168 Views
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Can't send mail from iPhone

Hi, regarding the above topic. do I need authorisation to send emails from a new iPhone, using their own email app. I don’t want to keep logging in to talk talk account, as no app available. I can receive email but not send. All configure settings ar...

Hoppy4 by First Timer
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  • 1 replies
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Unable to send

Hi ya On my desktop I am unable to send emails again after waiting 24 hours.I successfully sent out emails to 120 recipients in blocks of 10 recipients in each email in the space of an hour or more.Now I and getting the confirm my smpt details Pop up...

Pash02 by Enlightened One
  • 264 Views
  • 3 replies
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Getting email on Outlook or Gmail

I am trying to get emails on to a Samsung phone either via outlook or gmail but we cant get past the password section as it throws up security issues.

Andysson by First Timer
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  • 1 replies
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Examples of TalkTalk mail app icons

While signing in to my Tiscali emails I received a notification that I could download the email app on my Samsung. When I did the icon was a grey inverted V on white background. Is anyone else using this?It works but I see the Talk Talk app on google...

Hippoty by First Timer
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add/remove account

we have not been able to add/remove email account for 2? years,For god's get ift fixed so we can!!!!!!What advantage (more of a disadvantge to us all) it changing "to cloud" or whatever TT has failed to do yet, going to be to any one?

talk talk App

I would appreciate help with getting the talk talk mail app onto my android. I have tried but been unsuccessful, Thank you

Email transfer to Gmail

Hi. I want to back up my TalkTalk (@lineone.net) emails to gmail, but don't want gmail to delete emails on my talktalk account. Is it correct that if I tick "Leave a copy of the retrieved message on the server" then all the emails will stay the same ...

JMarsh1 by First Timer
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  • 2 replies
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I need my inbox purging

Hi, i need someone from talktalk to purge my inbox, its taking far too long to delete 390,000+ email

Emails from inbox missing

Hi, I opened up my outlook client today to discover all the existing emails that were in the inbox folder have disappeared and only emails from today were showing up. I have not recently changed any settings in the client nor deleted anything. They a...

rodney8 by First Timer
  • 352 Views
  • 2 replies
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Password for Outlook email client

Hi Chris, I use MS Outlook as my mail client with my TalkTalk mail going to my Outlook address as per your settings. However, recently I found that I can't send emails from MS Outlook - on trying to 'repair' or 'test' the connection to the smtp outgo...

NOTTOC1 by First Timer
  • 249 Views
  • 1 replies
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EMAIL ACCOUNT - Creation

Dear All,I n August this year I wanted to create a Talk Talk email account. I needed this as it is a "Paid for" ISP email account rather than a free one. This is required for security access to some special sites. Talk Talk had a message on the websi...

New Outlook 2024

Hello. I too have Windows 11 email and a talktalk email address. I too am being asked to try new Outlook. When I enter my talktalk email address I am being told that it does not exist. I have used it for many years. If I want to transfer to new Outlo...

Javea by First Timer
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  • 1 replies
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My Service

Good morningI have recently had Fibre 500 installed. I am not however able to reconnect my HP Envy 6000 wi-fi printer. I have received advice from HP to confirm that my supply is in Frequency 2.4GHZ. I do not know how to check this and would be grate...

DenisD1 by First Timer
  • 133 Views
  • 1 replies
  • 0 like