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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

Keep alert!

Scammers are exploiting the recent upgrade / migration of emails and sending out plausible looking information to customers. Don't click on any links asking you to refresh your service! Details of the correct webmail link are found in Talktalk's own ...

Re: Outlook credentials popup keeps appearing

Well done TalkTalk. You've archived my long running thread about this long running unresolved problem which started in January 2019, 4.5 years ago! So we continue to get the Outlook credentials dialogue pop up several times a day and it has started a...

How can I access my old Tiscali emails

Hi. I have not accessed my old Tiscali emails for a long time. Does anyone know whether Talk Talk IT support can grant me access to view my old emails? If so what are the instructions to access? Webmail does not work i.e. I cannot retrieve Tiscali em...

Unable to display Tiscali emails

When using webmail, secondary Tiscali email account is receiving emails but when they are clicked on to read I get the error...ErrorThe provided login data to access e-mail server imap.tiscali.co.uk seems to be wrong. Please correct them. Also emails...

RussellC by Popular Poster
  • 745 Views
  • 2 replies
  • 0 like

Weird authentication problem

There are 4 email accounts on my TalkTalk account (all under dsl.pipex.com). My wife uses one, and I use the other 3 (historic...) This afternoon all 3 of mine have failed to authenticate. I collect email using fetchmail, which is reporting the failu...

gmlack by Whizz Kid
  • 864 Views
  • 10 replies
  • 0 like

Migrating my E-mails from Mail for Windows to New Outlook

I recently migrated the receiving of my e-mails from Mail for Windows to the new Microsoft Outlook. I successfully was able to do this for my three talktalk.net email accounts. However, I also have a onetel.com account, but each time I tried to synch...

Sayuri92 by Participant
  • 825 Views
  • 5 replies
  • 0 like

Lost emails after trying to move folder to outlook

I totally cocked up, and lost the content of some folders whilst trying to move them to an outlook account (I'm losing my talktalk email in a month). After realising my mistake I moved the folders back but they were still empty. nb for the remaining ...

Secondarye-mail error

Logging in to one of my e-mail address - which works fine - I get a message 'Error The provided login data to access e-mail server imap.tiscali.co.uk seems to be wrong. please correct them' 'Seems to be wrong' How can they 'Seem to be wrong' surely t...

mrf3049 by Team Player
  • 1021 Views
  • 9 replies
  • 0 like

Authentication service on the blink again?

It looks like the TalkTalk Authentication service is struggling (again!). The process I have to login and fetch my emails (for 4 accounts) started to get intermittent failures fro IMAP connexions from 22:22 this evening, and it's still happening. Som...

gmlack by Whizz Kid
  • 371 Views
  • 4 replies
  • 0 like

Login to email account failed

I have a tiscali.co.uk email account, which I use via Thunderbird. Two days ago, when trying to access my emails, I started getting a message saying "Login to account "username" failed", and asking if I want to enter a new password. I can still acces...

PeterOR by First Timer
  • 549 Views
  • 1 replies
  • 0 like

Outlook 365

Hello AllI am trying to add my talktalk email account to outlook 365. I put my talktalk email address in, it adds all the setting for incoming and outgoing, automatically, it then asks for my imap password, i presume this is the password i use to log...

steve108 by First Timer
  • 545 Views
  • 4 replies
  • 0 like

legacy email question

I use a legacy email - gotadsl eg) @gotadsl.co.ukMy wife uses an email account based on mine ie) Wife@.gotadsl.co.ukSetting up my email on android is a relatively simple affairBut my wifes, secondary email never works the same way....The port / mail ...

Weevie by Insightful One
  • 640 Views
  • 5 replies
  • 0 like

Unable to exchange emails between Lineone users

My wife and I both have Lineone email addresses. A few days ago, both of us stopped being able to receive emails from each other. Regardless of whether we use webmail, POP and IMAP. If either of us sends the other an email, then the email appears in ...

Kilonova by Team Player
  • 1694 Views
  • 19 replies
  • 0 like

Same old email problems

Same old email problems as yesterday, I sometimes think it will never be sorted, rapidly losing confidence!

davidl1 by Super Duper Contributor
  • 461 Views
  • 4 replies
  • 0 like

Status Page

Why does the status page all is OK with email, when clearly it is not ?

davidl1 by Super Duper Contributor
  • 489 Views
  • 4 replies
  • 0 like

TT602 rubbish

i've just discovered that a work email i sent this afternoon has not been delivered (which is important because it's to do with being granted access and visibility to various sports teams i coach, in our club management app i.e. talktalk is directly ...

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Email status?

Yesterday & today I cannot connect to TalkTalk email. This covers WebMail, IMAP from my Windows laptop, and from my iPhone. Thunderbird on Windows says "Login to server mail.talktalk.net with username obscured for customer security"Thinking it might ...

Configuring TalkTalk email on Android Outlook

I keep getting asked to sign in to my talktalk email account when using the Outlook Mobile app. Outlook Mobile support suggest that there is an issue with my email provider's security certificate. They say that the server identity and trust chain lis...

IDHFMH by Conversation Starter
  • 507 Views
  • 3 replies
  • 0 like

Content rejected (TT992)

Hi, we are BlueMail with the @bluemail.me domain, and all our emails to @talktalk users are being rejected for the following reasons:The response from the remote server was:552 5.2.0 dTPmqtAva1vpLdTPnqy7Bp Content rejected (TT992)Unfortunately, we ar...

Unable to access emails using Thunderbird

Hi There are similar threads but I don't seem to be able to reply to them, not sure why. From start of play today, I have been unable to access incoming emails using Thunderbird. I understand there was an issue with Talk Talk and emails from this mor...

capers62 by Team Player
  • 1722 Views
  • 19 replies
  • 0 like

Send & receive using my Apple @me and @icloud accounts

I am using Thunderbird v.102.14.0 (64-bit) to send and receive emails. 5 of the accounts I use are the Talktalk provided accounts, one is a gmail account and one is an apple account. All work fine except the Apple account which comes in two versions:...

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Resolved! Unable to enter Imap Password

When trying to access my emails via Outlook I get the screen asking me for account name and password but it will not accept my password! I have accessed the web mail using the same password with no trouble, does anyone have any ideas.Many thanks