SCAM email
The look of a recent scam: Many obvious errors, but sadly neither Talktalk mail servers nor the Gmail address it forwarded to identified it as Spam. Don't be misled by the confident green tick! Don't click on anything.
Forum Posts
Can't Send Emails all Domains.
Hi All, if you can no longer send mail either using Webmail or another Mail Client. The first thing to do is to run a good quality Anti Virus and Malware scanner on all your internet connected devices. Once that's completed you must reset the passwor...
"Sent Messages" missing from emnail
Hi,Noticed today that all my historic sent emails are not showing. Everything since 29th Oct 23 is missing. Missing in Outlook on my laptop, on my iPhone and in webmail. This is thousands of emails. Cannot find them anywhere in Outlook in say another...
Mailplus
I am just about to implode this is my 2nd day of trying to get sorted I joined mail plus but I have no idea how to get to it
Authentification Problems
10 days ago my Tiscali email account started generating "Authentification Failed" errors in my EmClient setup. I had made no changes which could have caused it. It then refused to accept new mails. I was able to reset my password and things worked no...
Charges for Mail Plus when we leave TalkTalk Broadband
We have 2 email addresses on our account. If we leave TalkTalk Broadband but still want to keep access to these email accounts for, say, a year, are we charged for 2 lots of Mail Plus i.e. £5 per month each.
Recover and access a tiscali email mailbox
An old tiscali email is linked to a gaming account but we are unable to access the email due to how old it is.We were talk talk users years ago and the email is still active.We would like some assistance to reset the password so we can get this probl...
Upgrade confusion... help!!
@Ady-TalkTalk Maybe you can help..?Just happened to log in as IMAP isn't playing ball; to see that there are superduper upgrades happening; fab i thought!Then i read about MailPlus; having had a onetel.net email address for the past 300 years, do i n...
Account Closure
I am grateful to the service I have received from talktalk for a number of years, but due to a local firm building a fibre infrastructure I have moved to this new provider. I now have FTTH, which talktalk are unable to provide in my area. My phone an...
for a few days now I have not been able to access my emails nor can I access my account
I have followed the guide to check my Windows 10 Microsoft Outlook email account settings and they are correct, it was a Tiscali account transfered to TalkTalk probably a couple of years ago. I can access my email via the apps.talktalk webmail so I k...
Can't send emails on DSL.pipex account
I have a legacy DSL.pipex email account which I pay for using mail plus. Recently. I have been unable to send messages on any of my apple devices....just get error message "Cannot Send Mail The sender address was invalid" No problem receiving mail an...
Resolved! How do I cancel an email address
I have an account with two email addresses, but only use one. How do I cancel the unused email address.I do not have access to MY ACCOUNT as I am only and email user.
Mail Plus - cannot login to update mobile number
hiMy query is talktalk mail plus -i have my broadband with talktalk against a talktalk email address and mail plus which i pay an expensive £50 per year against a tinyonline email address - i need to update my mobile number to my new one - i have don...
Email security settings on Kindle
Email stopped working on the Kindle two weeks ago. Nothing in or out with the message “Connection problem (Talktalk)” at the top of the inbox. looking at other messages on here it is probably a security issue with the settings but the limited number ...
Excluded email on apps / devices
Hi,I appear to have my email excluded/blocked from apps / devices. I am using the recommended server settings. I have not changed server settings since the major security change and update. I have been excluded for 6 days already. Web mail still work...
Creating new mailbox
I'm trying to create a new mailbox with a new email address (allowed up to 5, inMyAccount)When I click "Add Mailbox" The message comes up:"Unable to add mailboxWe’re currently experiencing a technical error. We’re sorry for any inconvenience.You can ...
Cannot connect to talktalk mail servers
Hi,Since 3rd Feb I cannot connect to your mail servers. Webmail is fine.I've spoken to tech support on 3 lengthy occassions since.They Checked settings and some basics confirming both account and settings were in order. Went round in circles . A call...
mail plus account
cant login to my mail plus account, i keep getting an error and cannot manage my email accounts linked to my mail plus account.This has been happening for weeks and talktalk call centres do not even seem to know what a mail plus account is. Someone p...
UKgateway user who has changed all their settings and still cannot access incoming mail on iPhone
Hi support, I have changed all my settings on my iPad and iPhone for the new SSL access. I can send emails from both devices, but cannot verify the incoming server. it keeps saying”no password provided”. There is blatantly a password or the outgoing ...
talktalk plus
Since registering for talktalk plus I am unable to add second email address to webmail which work or add to accounts on client iphone.I do not have a myaccount as i do not have broadband.thanks
TalkTalk Mail plus & Pipex
Hello, I subscribe via DD to TalkTalk Mail Plus to maintain my PIPEX address because TalkTalk decided that I wasn't a geographically viable customer. I have received the update warning emails and have changed my account settings from POP to IMAP. Now...
Email account will not verify in Apple Mail app
I have two email accounts in Apple Mail, one is working and the other was cut off on Feb 17 by TalkTalk. I have reset the settings as instructed on all my devices (iPhone, iPad and Mac), but I get an error message "Unable to verify Account or Passwor...
Unable to add Onetel.com email address to my account
I have tried to add my legacy @Onetel.com address to my account but I keep getting the message that there are "technical difficulties, come back later"I have put the address in my profile notes (personal information).
Resolved! IMAP access withdrawn
It appears my IMAP access has been withdrawn as of 17th because some device or service connected to my mailbox is using insecure settings. Webmail works. I access through Outlook on Windows, Android, iPad, iPhone and Mac - all with fairly new OS. How...
Cannot access emails via Samsung email app
Hi Ady, I'm having the same problem with my wifes email address (attached to my account), I have a MailPlus account, could you please add this to the list please? Many Thanks
Wife's email not working via iPhone / mail plus
This is exactly the same issue I am going thru’ with TalkTalk but I’m not getting anywhere after several telephone calls and chat sessions probably totalling over 12hrs of my valuable time! The only difference is that I already had the mail plus acco...
One of my email addresses is unable to be accessed from from my email clients. Webmail is OK.
I have deleted the account from Apple mail and if I try to add the account again a message is received saying "unable to verify account name or password" and will not launch. I have a Thunderbird mail client with the account but this returns a messag...