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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

SCAM email

The look of a recent scam:     Many obvious errors, but sadly neither Talktalk mail servers nor the Gmail address it forwarded to identified it as Spam. Don't be misled by the confident green tick! Don't click on anything.

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Can't Send Emails all Domains.

Hi All, if you can no longer send mail either using Webmail or another Mail Client. The first thing to do is to run a good quality Anti Virus and Malware scanner on all your internet connected devices. Once that's completed you must reset the passwor...

Accessing Tiscali and Talktalk emails on ipad ios9

Have been unable to download the above for a couple of months and have changed settings several times to no avail such that probably all mixed up now. I pad only refers to pop account information in the heading. Thanks in advance for assistance.Marti...

GOM1952 by Chat Champion
  • 4259 Views
  • 8 replies
  • 0 like

Unable to exchange emails between Lineone users

My wife and I both have Lineone email addresses. A few days ago, both of us stopped being able to receive emails from each other. Regardless of whether we use webmail, POP and IMAP. If either of us sends the other an email, then the email appears in ...

Kilonova by Conversation Starter
  • 4436 Views
  • 19 replies
  • 0 like

Status Page

Why does the status page all is OK with email, when clearly it is not ?

davidl1 by Super Duper Contributor
  • 1287 Views
  • 4 replies
  • 0 like

Resolved! Email client problems

I am getting a message: "Host contacted sending login information" in my and my wife's Thunderbird client at bottom of page.Also get pop up "Sending of password for user xxxxxxxxxxxx@tiscali.co.uk did not succeed. Mail server mail.talktalk.net respon...

davep by Insightful One
  • 11765 Views
  • 38 replies
  • 0 like

New webmail teething problems

Over past fortnight experiencing problems with TalkTalk webmail on desktop ethernet connected device and Android mobile phone. Service crashes and hangs and sometimes when attempting to send message fails and goes to draft folder while other times in...

BiGD01 by Participant
  • 2202 Views
  • 7 replies
  • 0 like

Mac Mail Can't send emails after password change

Having lost an iPad I decided to change the password on my TalkTalk email account. I can still receive emails but I can't send any. I've checked my settings according to the TalkTalk page - using Port 993 for incoming and 587 for outgoing. My SMTP ac...

Stoker by Super Duper Contributor
  • 988 Views
  • 2 replies
  • 0 like

Talktalk email are disappearing from my in box

My emails are disappearing from my In Box this happens on my Desktop, Laptop & Tablet. It has happened on several occasions over the past few weeks and I cannot get them back, all the other folders ie Trash, Sent, Drafts are okay. I see this has happ...

Donald201 by Popular Poster
  • 1715 Views
  • 4 replies
  • 0 like

TT602 rubbish

i've just discovered that a work email i sent this afternoon has not been delivered (which is important because it's to do with being granted access and visibility to various sports teams i coach, in our club management app i.e. talktalk is directly ...

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TalkTalk smtp servers

Can emails from non-TalkTalk email addresses be sent when using a Talktalk username for smtp.talktalk.net whena. Connected to Talktalk Internetb. Connected to a non-TalkTalk Internet connection?

1Cherry1 by Chat Champion
  • 1607 Views
  • 3 replies
  • 0 like

Login not possible at the moment. Please try again later. (LGI-0005)

Hi TalkTalk, Tried to access mail this morning and noticed POP server not responding in my client apps for Mac and iDevices, tried Web Mail and got the below notice. "Login not possible at the moment. Please try again later. (LGI-0005)" Can someone l...

SiHancox by Super Duper Contributor
  • 4254 Views
  • 14 replies
  • 0 like

Which Servers for Tiscali emails?

I've been using POP accounts in Outlook for my Tiscali email addresses with no problem. Recently my hard drive crashed and the person who helps me with IT matters managed to recover my files and get them on to a temporary drive, However he was unable...

Resolved! Unable to send e-mails

I am no longer able to send e-mails from my pc using Windows 7 / Live Mail. Can still recieve e-mails, and a Windows 10 laptop appears to be able to send and recieve. The error message is:An unknown error has occurred.Subject 'test tt'Server Error: 4...

KeithG4 by Popular Poster
  • 1056 Views
  • 1 replies
  • 0 like

POP3 email problem

Are there any problems currently with TalkTalk POP3 emails as far as anyone is aware? Receiving a password incorrect message, but access is fine via IMAP on mobile.I've had this very sporadically over the years but it usually resolves after a day. Cu...

Android Server Settings GOTADSL

Trying to set my wifes new Android 12 phone up to GOTADSL email (legacy TalkTalk business) - need POP3 server settings.Any help please ..Thanks

Weevie by Insightful One
  • 1715 Views
  • 4 replies
  • 0 like

No longer able to send mail from Outlook 2016 on Windows 10 PC

Hi, I am currently running Outlook 2016 on my Windows 10 PC. The last email sent was at the end of January this year but noticed yesterday that I am now unable to send emails from either my own account, or my wife's (on the same PC). When trying to s...

MrJubbly by Popular Poster
  • 795 Views
  • 1 replies
  • 0 like

Cannot connect to talktalk mail servers

Hi,Since 3rd Feb I cannot connect to your mail servers. Webmail is fine.I've spoken to tech support on 3 lengthy occassions since.They Checked settings and some basics confirming both account and settings were in order. Went round in circles . A call...

sg11111 by Participant
  • 7046 Views
  • 21 replies
  • 0 like

Outlook 2019 cannot send and receive emails.

Hi, for the last few days Outlook on my laptop will not send or receive emails using my @talktalk account. My other gmail email account works fine and I can send and receive from apple devices. Talktalk webmail also works, however I prefer to use Out...

davep2 by Popular Poster
  • 1966 Views
  • 4 replies
  • 0 like

Pop3 Outlook - intermittently asking for name and password to get mail

Hi - last few days I've noticed that when Outlook (desktop 365 version on Windows 10) does a send/receive it sometimes throws up a 'name and password?' dialog. Despite this I get the impression that some send/receives are working as I am getting mail...

ico99 by Conversation Starter
  • 2181 Views
  • 6 replies
  • 1 like

email not working

I cannot load my business domain name in Windows 11 mail as I cannot remember my pop3 password I used in Vista when I set it up with talktalk many moons ago.I try using the new talktalk settings recommended settings with various passwords but no luck...

john52 by First Timer
  • 1149 Views
  • 3 replies
  • 0 like

connection to server failed

receiving emails all through the year has been ok until overnight today all settings were checked back in february and prior and were all correct and had been running until this happened 23/3 all devices windows 10 and android tablets

paja32 by Super Duper Contributor
  • 953 Views
  • 2 replies
  • 0 like

Can’t send or receive email on eM Client

Using eM for first time since February, and after a eM update, I couldn’t send messages (but received OK). I changed email settings, now I can neither send nor receive. Plus my recent inbox messages on iPhone/iPad have disappeared, but can still send...

rongibbs by Whizz Kid
  • 3356 Views
  • 11 replies
  • 0 like