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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

SCAM email

The look of a recent scam:     Many obvious errors, but sadly neither Talktalk mail servers nor the Gmail address it forwarded to identified it as Spam. Don't be misled by the confident green tick! Don't click on anything.

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Can't Send Emails all Domains.

Hi All, if you can no longer send mail either using Webmail or another Mail Client. The first thing to do is to run a good quality Anti Virus and Malware scanner on all your internet connected devices. Once that's completed you must reset the passwor...

Resolved! Unable to connect to Tiscail email with Thunderbird

Hi. I'm trying to connect to my Tiscali email account using Thunderbird on Win 10 using the settings shown on the email help pages: IMAPmail.talktalk.netport 993SSL/TLS*my tiscail email password* But it doesn't work. I get a "try new password" error,...

CitizenX by Conversation Starter
  • 3649 Views
  • 8 replies
  • 0 like

Please reactivate my email access

Hi Support guys,Please can you reactivate my email account, I found my tablet had the wrong settings and I've secured it now.cmwb1

cmwb1 by First Timer
  • 2259 Views
  • 10 replies
  • 0 like

Emails No Longer Being Forwarded to Outlook

Last year, I got an Email from TalkTalk August 2022 asking me to change my settings on my Email account. Unfortunately, I didn't do this (various reasons) and when I kept receiving I thought this didn't apply to me as I was now with BT. However, afte...

Setting updated to secure, need access restored!

Hi, Outlook (365 latest build) and ios15 both updated.Email address added in this profile. POP3 usage Hopefully access can be restored. I'm in the middle of a long journey working abroad, hopefully you can get it sorted ASAP! Many thanks

Duplicate emails since recent client settings update.

Hi,Since I updated my settings on Windows Live Mail 2012 (I know!) every time I check my mail now it downloads hundreds of previous (old) emails every time that I thought I had deleted before. It didn't do this before the recent change). Also can't s...

Smark67 by Popular Poster
  • 3737 Views
  • 14 replies
  • 0 like

Need to Reactivate email account

My email account needs to be reactivated. I have updated my configuration file in OEClassic but continue to be blocked by the email server. Can anyone get the attention of the support people to reactivate my email account obscured for customer securi...

Unable to receive emails

Please help me. It appears that you have disconnected my email address obscured for customer security as you suggest that my settings are insecure. I have checked my server port settings and incoming and outgoing mail server ports and they appear to ...

Resolved! Can't send mail

Hi As of today my wife can't send emails Win10 / Outlook 2007 / POP3 I can send Win10 / Outlook 2010 / IMAP The sending failure is reported as 0x80004005. The email settings have not changed in the last few years, we both use the smtp.talktalk.net fo...

georgek by Participant
  • 2580 Views
  • 9 replies
  • 0 like

POP3 email

For the last two days I have been unable to send or receive emails using my POP3 address. I have not changed any settings and am at a loss as it is my business address.This is the error"An unknown error has occurred. Subject 'Re: PKC0011914 - 2011914...

john52 by First Timer
  • 900 Views
  • 2 replies
  • 0 like

Unable to access Pipex Account

As of yesterday afternoon I can no longer access my obscured for customer security dsl.pipex.com email account on my PC and Android phone and tablet. I can still access the account via webmail however. I have made the recent required changes but they...

G4HPW by Chatterbox
  • 1724 Views
  • 5 replies
  • 0 like

Resolved! Pipex pop3 email stopped working

My pipex email has stopped connecting to the server.email@dsl.pipex.compop3Host pop.dsl.pipex.comport110

Rich22 by Popular Poster
  • 3223 Views
  • 12 replies
  • 0 like

Email access been restricted to webmail

Hi,I received an email on Monday telling me that from Tuesday, I would no longer be able to access my email because I am using unencrypted settings . Apparently I had already been advised of this recently which is news to me!My other 4 email addresse...

Cannot send email

I have a onetel email address: xxxx@onetel.comOnetel is part of TalkTalk.I can no longer send emails via Thunderbird when connected to TalkTalkError:Sending of the message failed.An error occurred while sending mail. The mail server responded: VHbDpR...

1Cherry1 by Chat Champion
  • 2029 Views
  • 5 replies
  • 0 like

Lost Pipex authentication

Hi I cannot access my Pipex email. Put my email/clients details into the private section of my profile. Running POP and would very much like to continue rather than going to IMAP. Please advise. Kind regards Jon

jonb4 by Chatterbox
  • 2440 Views
  • 9 replies
  • 0 like

Blocked email accounts

Hello, As many others I have some old @dsl.pipex.com mailboxes which seem to be locked down to "webmail only". The username/passwords I have are working correctly to gain access via webmail, but POP3 access is being denied I assume due to continued u...

rosswuk by Popular Poster
  • 1824 Views
  • 7 replies
  • 0 like

Loss of emails

I have also recently lost access to my email when I try via Windows Mail or on my Iphone/Ipad. I have checked that I have the correct password and email settings on the respective mail clients but still get the authentication error message. I can acc...

PearlG by First Timer
  • 924 Views
  • 3 replies
  • 0 like

Unable to access email after new settings

Hello, like a lot of people, I've updated my settings as requested by TalkTalk but am unable to access email. It looks like there's a reset/unblocking that needs doing by TalkTalk but it doesn't seem possible to contact them. Gondola looks like you'r...

emzmum by First Timer
  • 1562 Views
  • 5 replies
  • 0 like

Unable To Receive Emails On iPhone

Hi! I have seen similar posts regarding this but I have the same problem.I received an email on Thursday but wasn’t sure if was ‘real’. However, I had previous emails in September and as far as I can remember, I amended my settings. I am able to send...

ElleL by Popular Poster
  • 2958 Views
  • 11 replies
  • 0 like

E Mail POP3 encryption setting e mail from TT; Please reset

I have several onetel/ ukgateway e mail accounts; they are configured to thenew required security settings.Currently on just one [onetel], pop3 doesn't work, but webmail continues OK.Can this e mail account be reset to restore POP3 functionality??The...

Geluk by Conversation Starter
  • 2228 Views
  • 8 replies
  • 0 like

Unable to receive emails in Outlook after 17 February

I have 3 email addresses on Microsoft 365 Outlook Windows 11On one of these (account VS) I changed the settings prior to 17 February and this has continued to work. For settings see first two screenshotsOn the other two I didn't make the changes, thi...

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