cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

Lost access to your E-mails? Please read.

Current Broadband Customers. If you have received an email regarding changes to your Email, or are seeing a banner when logging into WebMail, and you are a Broadband customer, please note that if you provide the required information you will not be c...

fr8ys by Community Star
  • 23021 Views
  • 0 replies
  • 10 like

Mac Mail Can't send emails after password change

Having lost an iPad I decided to change the password on my TalkTalk email account. I can still receive emails but I can't send any. I've checked my settings according to the TalkTalk page - using Port 993 for incoming and 587 for outgoing. My SMTP ac...

Stoker by Super Duper Contributor
  • 1347 Views
  • 2 replies
  • 0 like

Talktalk email are disappearing from my in box

My emails are disappearing from my In Box this happens on my Desktop, Laptop & Tablet. It has happened on several occasions over the past few weeks and I cannot get them back, all the other folders ie Trash, Sent, Drafts are okay. I see this has happ...

Donald201 by Popular Poster
  • 2276 Views
  • 4 replies
  • 0 like

TT602 rubbish

i've just discovered that a work email i sent this afternoon has not been delivered (which is important because it's to do with being granted access and visibility to various sports teams i coach, in our club management app i.e. talktalk is directly ...

gazzawazza_0-1694540292145.png

TalkTalk smtp servers

Can emails from non-TalkTalk email addresses be sent when using a Talktalk username for smtp.talktalk.net whena. Connected to Talktalk Internetb. Connected to a non-TalkTalk Internet connection?

1Cherry1 by Chat Champion
  • 2170 Views
  • 3 replies
  • 0 like

Login not possible at the moment. Please try again later. (LGI-0005)

Hi TalkTalk, Tried to access mail this morning and noticed POP server not responding in my client apps for Mac and iDevices, tried Web Mail and got the below notice. "Login not possible at the moment. Please try again later. (LGI-0005)" Can someone l...

SiHancox by Super Duper Contributor
  • 5820 Views
  • 14 replies
  • 0 like

Which Servers for Tiscali emails?

I've been using POP accounts in Outlook for my Tiscali email addresses with no problem. Recently my hard drive crashed and the person who helps me with IT matters managed to recover my files and get them on to a temporary drive, However he was unable...

Resolved! Unable to send e-mails

I am no longer able to send e-mails from my pc using Windows 7 / Live Mail. Can still recieve e-mails, and a Windows 10 laptop appears to be able to send and recieve. The error message is:An unknown error has occurred.Subject 'test tt'Server Error: 4...

KeithG4 by Popular Poster
  • 1348 Views
  • 1 replies
  • 0 like

POP3 email problem

Are there any problems currently with TalkTalk POP3 emails as far as anyone is aware? Receiving a password incorrect message, but access is fine via IMAP on mobile.I've had this very sporadically over the years but it usually resolves after a day. Cu...

Android Server Settings GOTADSL

Trying to set my wifes new Android 12 phone up to GOTADSL email (legacy TalkTalk business) - need POP3 server settings.Any help please ..Thanks

Weevie by Insightful One
  • 2240 Views
  • 4 replies
  • 0 like

No longer able to send mail from Outlook 2016 on Windows 10 PC

Hi, I am currently running Outlook 2016 on my Windows 10 PC. The last email sent was at the end of January this year but noticed yesterday that I am now unable to send emails from either my own account, or my wife's (on the same PC). When trying to s...

MrJubbly by Participant
  • 1016 Views
  • 1 replies
  • 0 like

Cannot connect to talktalk mail servers

Hi,Since 3rd Feb I cannot connect to your mail servers. Webmail is fine.I've spoken to tech support on 3 lengthy occassions since.They Checked settings and some basics confirming both account and settings were in order. Went round in circles . A call...

sg11111 by Participant
  • 9192 Views
  • 21 replies
  • 0 like

Outlook 2019 cannot send and receive emails.

Hi, for the last few days Outlook on my laptop will not send or receive emails using my @talktalk account. My other gmail email account works fine and I can send and receive from apple devices. Talktalk webmail also works, however I prefer to use Out...

davep2 by Popular Poster
  • 2483 Views
  • 4 replies
  • 0 like

Pop3 Outlook - intermittently asking for name and password to get mail

Hi - last few days I've noticed that when Outlook (desktop 365 version on Windows 10) does a send/receive it sometimes throws up a 'name and password?' dialog. Despite this I get the impression that some send/receives are working as I am getting mail...

ico99 by Conversation Starter
  • 2944 Views
  • 6 replies
  • 1 like

email not working

I cannot load my business domain name in Windows 11 mail as I cannot remember my pop3 password I used in Vista when I set it up with talktalk many moons ago.I try using the new talktalk settings recommended settings with various passwords but no luck...

john52 by First Timer
  • 1760 Views
  • 3 replies
  • 0 like

connection to server failed

receiving emails all through the year has been ok until overnight today all settings were checked back in february and prior and were all correct and had been running until this happened 23/3 all devices windows 10 and android tablets

paja32 by Super Duper Contributor
  • 1293 Views
  • 2 replies
  • 0 like

Can’t send or receive email on eM Client

Using eM for first time since February, and after a eM update, I couldn’t send messages (but received OK). I changed email settings, now I can neither send nor receive. Plus my recent inbox messages on iPhone/iPad have disappeared, but can still send...

rongibbs by Whizz Kid
  • 4470 Views
  • 11 replies
  • 0 like

Resolved! Unable to connect to Tiscail email with Thunderbird

Hi. I'm trying to connect to my Tiscali email account using Thunderbird on Win 10 using the settings shown on the email help pages: IMAPmail.talktalk.netport 993SSL/TLS*my tiscail email password* But it doesn't work. I get a "try new password" error,...

CitizenX by Conversation Starter
  • 4520 Views
  • 8 replies
  • 0 like

Please reactivate my email access

Hi Support guys,Please can you reactivate my email account, I found my tablet had the wrong settings and I've secured it now.cmwb1

cmwb1 by First Timer
  • 3208 Views
  • 10 replies
  • 0 like

Emails No Longer Being Forwarded to Outlook

Last year, I got an Email from TalkTalk August 2022 asking me to change my settings on my Email account. Unfortunately, I didn't do this (various reasons) and when I kept receiving I thought this didn't apply to me as I was now with BT. However, afte...

Setting updated to secure, need access restored!

Hi, Outlook (365 latest build) and ios15 both updated.Email address added in this profile. POP3 usage Hopefully access can be restored. I'm in the middle of a long journey working abroad, hopefully you can get it sorted ASAP! Many thanks