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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

Lost access to your E-mails? Please read.

Current Broadband Customers. If you have received an email regarding changes to your Email, or are seeing a banner when logging into WebMail, and you are a Broadband customer, please note that if you provide the required information you will not be c...

fr8ys by Community Star
  • 23021 Views
  • 0 replies
  • 10 like

Duplicate emails since recent client settings update.

Hi,Since I updated my settings on Windows Live Mail 2012 (I know!) every time I check my mail now it downloads hundreds of previous (old) emails every time that I thought I had deleted before. It didn't do this before the recent change). Also can't s...

Smark67 by Popular Poster
  • 5100 Views
  • 14 replies
  • 0 like

Need to Reactivate email account

My email account needs to be reactivated. I have updated my configuration file in OEClassic but continue to be blocked by the email server. Can anyone get the attention of the support people to reactivate my email account obscured for customer securi...

Unable to receive emails

Please help me. It appears that you have disconnected my email address obscured for customer security as you suggest that my settings are insecure. I have checked my server port settings and incoming and outgoing mail server ports and they appear to ...

Resolved! Can't send mail

Hi As of today my wife can't send emails Win10 / Outlook 2007 / POP3 I can send Win10 / Outlook 2010 / IMAP The sending failure is reported as 0x80004005. The email settings have not changed in the last few years, we both use the smtp.talktalk.net fo...

georgek by Participant
  • 3771 Views
  • 9 replies
  • 0 like

POP3 email

For the last two days I have been unable to send or receive emails using my POP3 address. I have not changed any settings and am at a loss as it is my business address.This is the error"An unknown error has occurred. Subject 'Re: PKC0011914 - 2011914...

john52 by First Timer
  • 1311 Views
  • 2 replies
  • 0 like

Unable to access Pipex Account

As of yesterday afternoon I can no longer access my obscured for customer security dsl.pipex.com email account on my PC and Android phone and tablet. I can still access the account via webmail however. I have made the recent required changes but they...

G4HPW by Chatterbox
  • 2289 Views
  • 5 replies
  • 0 like

Resolved! Pipex pop3 email stopped working

My pipex email has stopped connecting to the server.email@dsl.pipex.compop3Host pop.dsl.pipex.comport110

Rich22 by Popular Poster
  • 4707 Views
  • 12 replies
  • 0 like

Email access been restricted to webmail

Hi,I received an email on Monday telling me that from Tuesday, I would no longer be able to access my email because I am using unencrypted settings . Apparently I had already been advised of this recently which is news to me!My other 4 email addresse...

Cannot send email

I have a onetel email address: xxxx@onetel.comOnetel is part of TalkTalk.I can no longer send emails via Thunderbird when connected to TalkTalkError:Sending of the message failed.An error occurred while sending mail. The mail server responded: VHbDpR...

1Cherry1 by Chat Champion
  • 2617 Views
  • 5 replies
  • 0 like

Lost Pipex authentication

Hi I cannot access my Pipex email. Put my email/clients details into the private section of my profile. Running POP and would very much like to continue rather than going to IMAP. Please advise. Kind regards Jon

jonb4 by Chatterbox
  • 3502 Views
  • 9 replies
  • 0 like

Blocked email accounts

Hello, As many others I have some old @dsl.pipex.com mailboxes which seem to be locked down to "webmail only". The username/passwords I have are working correctly to gain access via webmail, but POP3 access is being denied I assume due to continued u...

rosswuk by Popular Poster
  • 2815 Views
  • 7 replies
  • 0 like

Loss of emails

I have also recently lost access to my email when I try via Windows Mail or on my Iphone/Ipad. I have checked that I have the correct password and email settings on the respective mail clients but still get the authentication error message. I can acc...

PearlG by First Timer
  • 1395 Views
  • 3 replies
  • 0 like

Unable to access email after new settings

Hello, like a lot of people, I've updated my settings as requested by TalkTalk but am unable to access email. It looks like there's a reset/unblocking that needs doing by TalkTalk but it doesn't seem possible to contact them. Gondola looks like you'r...

emzmum by First Timer
  • 2215 Views
  • 5 replies
  • 0 like

Unable To Receive Emails On iPhone

Hi! I have seen similar posts regarding this but I have the same problem.I received an email on Thursday but wasn’t sure if was ‘real’. However, I had previous emails in September and as far as I can remember, I amended my settings. I am able to send...

ElleL by Popular Poster
  • 4224 Views
  • 11 replies
  • 0 like

E Mail POP3 encryption setting e mail from TT; Please reset

I have several onetel/ ukgateway e mail accounts; they are configured to thenew required security settings.Currently on just one [onetel], pop3 doesn't work, but webmail continues OK.Can this e mail account be reset to restore POP3 functionality??The...

Geluk by Conversation Starter
  • 3064 Views
  • 8 replies
  • 0 like

Unable to receive emails in Outlook after 17 February

I have 3 email addresses on Microsoft 365 Outlook Windows 11On one of these (account VS) I changed the settings prior to 17 February and this has continued to work. For settings see first two screenshotsOn the other two I didn't make the changes, thi...

vs pop setting.png vs pop setting outgoing.png outlook something went wrong.png

Emails

Since yesterday evening (17th February 2023) I have not received any emails on my iPhone/iPad/Outlook. I have double checked all the settings and get no help from “chat” just going round in circles. I had an email asking me to change my settings as I...

Resolved! Cannot setup email

   Hi I'm trying to set up the TalkTalk email on the app on my phone. I get this. Any ideas? #TalkTalk

Screenshot_20230218_004322_Email.jpg Screenshot_20230218_004333_Email.jpg Screenshot_20230218_004322_Email.jpg Screenshot_20230218_003012_Email.jpg
Snoopy5 by Team Player
  • 5951 Views
  • 16 replies
  • 0 like

Email settings

My email account that I changed the settings for has been locked out like others have. It won't let me change the settings now , my partner has a similar account that looks like I didn't change settings but that works. How do I get them back on my An...

andycp by Popular Poster
  • 5763 Views
  • 16 replies
  • 0 like