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email support

Ask us about your TalkTalk email account and Webmail.

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Keep alert!

Scammers are exploiting the recent upgrade / migration of emails and sending out plausible looking information to customers. Don't click on any links asking you to refresh your service! Details of the correct webmail link are found in Talktalk's own ...

Resolved! Unable to set up email in Outlook on new laptop

I have not been able to send emails for a few weeks now from my old laptop, which was running MS Outlook 2007. From reading various posts here I concluded that the obsolete version of Outlook was the issue and have now got a new laptop with Office 36...

Screenshot 2023-04-23 134947.png Screenshot 2023-04-23 133926.png
Rob_AX by First Timer
  • 688 Views
  • 2 replies
  • 0 like

Enable IMAP for email account

Please can someone reinstate settings for my email account to allow me to use Third Party Tools. Email is in private notes via my account. Many thanks

PR_2023 by Popular Poster
  • 289 Views
  • 1 replies
  • 0 like

HELP!!! - Cant use email on Outlook Since February

Good Evening, I am trying to add my TalkTalk.Net emails to Outlook Application however anything I try will not work. I know my username and password are correct because I can login via webmail. Setup trying to use IMAP with the following details belo...

PR_2023 by Popular Poster
  • 2080 Views
  • 19 replies
  • 0 like

I can’t access my email on my iPhone

Hi there, I am having trouble with my Tiscali emails , they are not coming through any more in my iPhone. I have updated my password , I can access them on the web. I have a iPhone 14 iOS 16.3. It keeps asking for my password. I have tried to delete ...

Cannot send emails

I am unable to send emails from Outlook on my laptop. I have not changed any settings. Even if I send to just one person I get an error message "Server error: '453 4.1.1 h5papNeDEuwYY Too Many Recipients (TT502)" which doesn't make sense. Can anyone ...

Unable to send email

I would appreciate some help with my email set-up so that I can send emails again, which, up until a couple of weeks ago, was working fine. I am still able to receive emails (I use the Apple Mac email app) but now no longer able to send them.I have a...

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Lost Account Access Need Reset

I have recently reset my email settings but only getting access to webmail. I understand TalkTalk engineers need to reconnect my account following security encryption. Can this be actioned - please.

RegNRon by First Timer
  • 714 Views
  • 6 replies
  • 2 like

Can’t send or receive email on eM Client

Using eM for first time since February, and after a eM update, I couldn’t send messages (but received OK). I changed email settings, now I can neither send nor receive. Plus my recent inbox messages on iPhone/iPad have disappeared, but can still send...

rongibbs by Whizz Kid
  • 1192 Views
  • 11 replies
  • 0 like

Can't send mail from iPhone

Does anybody else have a problem sending email from their iPhone?I can send perfectly well from my computer and all my settings are correct, but neither my wife nor I (two different onetel accounts) are able to send from our iPhones. We're not in the...

Mark1962 by Popular Poster
  • 423 Views
  • 3 replies
  • 0 like

SMTP Email Not Working (Webmail is)

Hi there, First time poster. My tiscali address is only working via webmail. Having trawled through the community posts it seems I may have missed a mail / security update. One of the helpful threads stated I have to: "Raise a new topic/start a new t...

dataelf by First Timer
  • 825 Views
  • 5 replies
  • 0 like

Need help from IT support to unblock emails

Hi, Pls can someone from support help to unblock my emails?! I have changed my email settings on my iPhone to the new encrypted host/port etc but my emails are still restricted. I have added my email to the private notes for you to see. Pls can you r...

Cwe5ty76 by First Timer
  • 854 Views
  • 8 replies
  • 0 like

Setting updated to secure, need access restored!

Hi, Outlook (365 latest build) and ios15 both updated.Email address added in this profile. POP3 usage Hopefully access can be restored. I'm in the middle of a long journey working abroad, hopefully you can get it sorted ASAP! Many thanks

MS Outlook not sending emails

I've used Outlook for years to send and receive my emails but for the last week or so I've had problems sending (receiving emails is not a problem). I get the following error message ; Task obscured for customer security - Sending' reported error (0x...

DSL PIPEX MAC MAIL STILL NOT VERIFYING SETTINGS AFTER 48 HOURS!

Hello there My Mac Mail is STILL not working with IMAP settings, it has been well over a week now! I was told on Saturday, "Allow 2 full working days please. Friday 3rd and Monday 6th March. Come back on Tuesday 7th to let us know that your mailbox i...

Pegasus Mail Settings

Pegasus Mail Settings Seem to be no posts about Pegasus Mail settings following the security changes at the end of February 2023. The settings that have worked for me are in the screen shots in the attachment. Not sure that the SMTP authentication op...

Need to Reactivate email account

My email account needs to be reactivated. I have updated my configuration file in OEClassic but continue to be blocked by the email server. Can anyone get the attention of the support people to reactivate my email account obscured for customer securi...

Resolved! Can't send mail

Hi As of today my wife can't send emails Win10 / Outlook 2007 / POP3 I can send Win10 / Outlook 2010 / IMAP The sending failure is reported as 0x80004005. The email settings have not changed in the last few years, we both use the smtp.talktalk.net fo...

georgek by Participant
  • 1000 Views
  • 9 replies
  • 0 like

Not able to send emails after settings update using Thuderbird

After carrying out the settings update for SMPT as reqested by talktalk and diligently checking many times, I am no longer able to send emails using Thunderbird. Emails are recived OK and talktalk web mail works fine. Outgoing mail just hangs with a ...

Trevorc by Chatterbox
  • 1134 Views
  • 12 replies
  • 0 like

Smtp server failure

HiI've always used the smtp.talktalk.net server to send emails using Thunderbird on my PC and pop.123-reg.co.uk to receive. All of a sudden I am receiving an error message of `Sending of the message failed. The message could not be sent because conne...

LeePH by First Timer
  • 504 Views
  • 2 replies
  • 0 like

Deactivated tiscali email

Both my wife and my tiscali emails work using Talktalk webmail. My mail works on my main Windows 10 PC and outlook. My wife's email will not connect on her PC, laptop or android phone to any email app.I have tried the new imap , smpt settings and cha...

VicDaB by First Timer
  • 777 Views
  • 4 replies
  • 0 like

Unable to send via SMTP for my own domain e-mail account.

HiLike many I seem to be experiencing some problems accessing Talktalk SMTP servers.I have my own domain name and associated e-mail addresses.I am using the latest version of Thunderbird which is fully up to date: 102.8.0 (64-bit)Is it possible to co...

My Pipex email not working Windows/Outlook

My dsl.pipex.com email account cannot log onto the incoming server. Settings required are correct and password is correct. (Can log onto webmail).TalkTalk support - please can you add my mailbox to those to be restored to normal function? Email addre...

Smart50 by First Timer
  • 552 Views
  • 5 replies
  • 0 like