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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

Everymail transition

Current Broadband Customers. If you have received an email regarding changes to your Email, or are seeing a banner when logging into WebMail, and you are a Broadband customer, please note that if you provide the required information you will not be c...

fr8ys by Community Star
  • 290 Views
  • 1 replies
  • 3 like

The latest SCAM variant

As though from Talktalk / Everymail. Do not open any attachments. Do not click on links.    

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Community Update - Peer to Peer Support

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...

photos going to spam

hii have always sent photos from my iphone to my email address and now they always go to spam. i also tried to send a photo from my wives phone and same again goes straight to spam folder what is happening can you help

marksg by Popular Poster
  • 2691 Views
  • 21 replies
  • 0 like

Turn off spam filtering

I know this has been asked before but I want to turn off the over active spam filters in the Talk Talk email service.We rely on Pop3 / Imap to collect our email, via Outlook, which has a decent spam filter. On checking the families accounts we have v...

JohnR12 by First Timer
  • 1741 Views
  • 10 replies
  • 0 like

Email from TT saying an update to your system..

Today I received an email from TalkTalk headed, 'an update to your system'. It looks genuine, but... It says that TT recently wrote to me telling me that my router would no longer receive software and security updates. As promised they were getting i...

GBy1231 by Team Player
  • 1678 Views
  • 8 replies
  • 0 like

Spam folder

Talktalk has suddenly started putting e-mails in a spam folder and not sending them to my PC. I use my own e-mail browser, so am not aware that wanted e-mails have not reached me. How can I stop talktalk doing this so that I can make my own spam deci...

Lodron by Popular Poster
  • 5777 Views
  • 28 replies
  • 0 like

Talktalk SMTP Servers Poor Reputation

I run a website for a small rowing club, we use mailman to route emails but many of the talktalk users are complaining they cannot send emails because our mail server rejects the connection due to there poor reputation. How can I report this to get t...

Phishing emails

Should I only report obviously scam or phishing emails to TalkTalk (phishing@talktalk.co.uk) if they have supposedly come from TalkTalk?I am getting a wide range of them since the Marks & Spencer debacle and don't know whether to report them to TalkT...

NorfolkLad by Conversation Starter
  • 815 Views
  • 3 replies
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Phishing email Reporting Address

Is anyone else having problems with the TalkTalk email address for reporting phishing emails? I have tried to send some in and it keeps getting returned (Mailer Daemon) with the reason being given as 'due to security policies' which is a bit ironic!

NorfolkLad by Conversation Starter
  • 1122 Views
  • 5 replies
  • 0 like

Duplicate emails with a line through them

A lot of my incoming emails have come up with a second or third copy which has a line through it. I don't know why, and I would like to get rid of them. I can do it one at a time, but there are a large number. Any suggestions? There was scammer activ...

Anton4 by Popular Poster
  • 2459 Views
  • 13 replies
  • 0 like

Security

I got an email saying I has asked for my account to be disconnected. I hadn’t made any such request. Unfortunately I open this email

Legitimate emails sent to spam folder

Hi,I have a problem where a lot of my incoming emails are being sent to the spam folder. None of these are actually spam. I have Thunderbird set up on my computer to collect my mail from Talktalk but it will only get mail from the Talktalk inbox. I k...

aircraft by Chat Champion
  • 21626 Views
  • 133 replies
  • 0 like

Spam Emails masquerading as Newsletters

Over the past three or four months one of my email addresses (a Onetel one) has been receiving a steadily increasing number of these spam emails claiming to be newsletters to which, they say, I have subscribed (which of course I have not knowingly do...

MikeSTech by Conversation Starter
  • 923 Views
  • 2 replies
  • 0 like

Odd email supposedly from my account

Yesterday I was alerted that someone was sending emails in my name' I contacted TalkTalk and changed my password immediately as they suggested. But I have just seen told more emails are being sent out. I don't know what I can do, please help me

Aniachka1 by Popular Poster
  • 818 Views
  • 3 replies
  • 0 like

Reporting Phishing Fails with Authentication required Message

HelloI've just been trying to report a Phishing email to my bank and to the gov.uk service. Both of these memails returned with the following message:Your message did not reach some or all of the intended recipients. Subject: FW: We require you to re...

Morgai by Participant
  • 639 Views
  • 1 replies
  • 0 like

Bouncing emails and Spam

I have 2 problems. First, I receive ‘Neighbourhood Alert’ emails from Dorset Police which I forward using BCC to 21 residents of our estate. Several have btinternet address and these are being bounced as possible Spam. I get a ‘Undelivered Mail Retur...

Cestrian42 by Conversation Starter
  • 3509 Views
  • 17 replies
  • 0 like

blacklist

how to delete emails on blacklist

Harold03 by First Timer
  • 1112 Views
  • 1 replies
  • 0 like

Emails going to spam

I've started to notice that I'm not receiving a lot of legitimate emails. Then I checked my Spam Folder and they were sitting in there. Don't understand why. Some are those sent to me from known contacts, some are actually responses to an ongoing ema...

Webmail Spam emails

I wonder if anyone can help me on this please as it has caused me quite a problem regarding a booking from Easyjet. What determines whether or not an email is put into Spam on webmail and therefore not forwarded on to my Mac (which I use all of the t...

Doggy2 by Team Player
  • 1595 Views
  • 6 replies
  • 0 like

Outgoing emails blocked

I stupidly fell for a phishing email I thought was from TalkTalk and subsequently couldn't send or receive emails. I immediately changed my password and later discovered a redirect had been set up, which I cancelled. I can now receive emails but can'...

pkatyat1 by First Timer
  • 455 Views
  • 1 replies
  • 0 like

more talktalk.net spam

hi all,Just received an email saying my email account will be deleted unless I sign in to the new system. the sender is .de(germany) presumably spam anyone else had that spam?Blodwyn

Genuine emails not coming through but spam does

Legitimate emails are not arriving in my talktalk inbox at all. They're not being sent to spam, they just never arrive.I’m locked out of many of my premium subscription accounts because I’m not able to receive the two factor codes to my talktalk addr...

MisterStu by Popular Poster
  • 3332 Views
  • 12 replies
  • 0 like

Mail box hacked and cant log in to email

One of my talktalk mail boxes that I manage has been hacked and the password must have been changed by the hacker. My main email account is ok and My account has not been hacked. How can I change the password on this second account?

Martyn54 by First Timer
  • 636 Views
  • 1 replies
  • 0 like

Intelligent spam email detection?

Hi there, One thing I am finding with TT email is that the same messages are automatically marked as spam and sent to that folder when in fact they are from a genuine source. Even after marking these messages as 'not spam', which means they transfer ...

capers62 by Conversation Starter
  • 653 Views
  • 2 replies
  • 0 like

Resolved! Marking email as SPAM ?

Does marking email messages as SPAM in Webmail or Email client actually do anything?Does it go to the TalkTalk Email staff for some sort of consideration ?HWB @@@