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email support

Ask us about your TalkTalk email account and Webmail.

Forum Posts

Important information about changes to your TalkTalk Email. What to do.

If you have received the above mentioned email regarding changes to your Email, and you are a Broadband customer, please note that if you provide the required information you will not be charged and your email address(es) will be associated with your...

fr8ys by Community Star
  • 202 Views
  • 0 replies
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Can't Send Emails all Domains.

Hi All, if you can no longer send mail either using Webmail or another Mail Client. The first thing to do is to run a good quality Anti Virus and Malware scanner on all your internet connected devices. Once that's completed you must reset the passwor...

Email to TalkTalk users bouncing.

Hi there, I'm from the Braze deliverability team, getting in touch on behalf of a client, a prominent price comparison site. They're currently migrating to our platform, going through an IP warming process, and seem to have run into some issues on on...

AdrianN by First Timer
  • 817 Views
  • 1 replies
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Email

Why am I not getting any emails. This has been going on for over 24 hours now. I have a Tiscali address and live in London

Emails from Talk Talk

Hi Earlier today, I received an email from TT entitled "We're improving your TalkTalk Mail experience".If this is a genuine email from Talk Talk rather than spam, can I ask that you address the message to the sender by name instead of only using the ...

capers62 by Conversation Starter
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  • 2 replies
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Lineone email hacked?

Hi. I've started getting authentication errors when trying to connect to my Lineone emails through Outlook and a mail app on my phone. A couple of weeks ago I received an email that I believed to be from Talktalk but now I think I may be mistaken. Ho...

Can't access my Talktalk email

I have the same problem. Last week 14th Oct I had to reset my lineone password and now I have had to reset it again 23rd Oct. My problem also began after the upgrade to my lineone email account and an email asking me to verify my account. I also keep...

Simonch by Team Player
  • 3785 Views
  • 6 replies
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e mail hacked

Why are there so many reports on emails being hacked , mine has just been hacked ,for some reason we cannot set up new email or delete the ones we have what do we have to do fed up with changing passwords each day as i get somebody has tried to login...

EMAIL SCAM TALK TALK

I have been receiving over the last 2 weeks emails purporting to be from banks asking me to update my security details. They appear to come from the banks but also appear to have come from tiscali. co,uk or talk talk.net addresses in the body of the ...

Gleha by Conversation Starter
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  • 3 replies
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New phishing scams....

Following the "Refresh Your Account" phishing scam I have now recieved others. These are purporting to be from Barclays and Lloyds Bank - I know it's phishing as I haven't had an account with either for over 10 years. I send it on to phishing@talktal...

td123 by Whizz Kid
  • 2811 Views
  • 5 replies
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Email received about "refreshing" account settings

Hello,Yesterday I received an email, assumed to be from TalkTalk, stating that I need to refresh my email account settings before the 10th Oct. It provides a link to go to the account but it does not work and I have since heard it is a scam.Can anyon...

galan46 by Team Player
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  • 1 replies
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Refresh Activation a scam?

I have received an email that I think is a scam. It is purporting to come from TalkTalk and has a link to refresh the recent changes to Webmail but it has been sent from a Tiscali address. I have not clicked on the link but it looks authentic in the ...

silvergirl by Super Duper Contributor
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Resolved! Suspicious Email from Talk Talk

This morning I received an email purporting to be from TalkTalk regarding new changes to the webmail site (which made me suspicious as emails regarding this had been sent some time ago).It talks about modifications that are being made to webmail and ...

Keep alert!

Scammers are exploiting the recent upgrade / migration of emails and sending out plausible looking information to customers. Don't click on any links asking you to refresh your service! Details of the correct webmail link are found in Talktalk's own ...

Refresh Activation - Is this a scam?

Hi All, I recieved an e.mail today from a gary.mcglouglin@ tiscali.co.uk with the title "TalkTalk - Refresh Activation!" (Screenshot attached) within the e.mail is a button to Refresh Your Account and another link providing more info . I know there i...

td123 by Whizz Kid
  • 12784 Views
  • 21 replies
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Has my email been compromised?

Hi, I've recently received some rejected emails (not sent by me but using my Tiscali address), apparently associating me with a Halifax banking scam. What can I do about this? I enclose the relevant blurb from one of the rejected mails, with my email...

Floydoid by Chat Champion
  • 4916 Views
  • 13 replies
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Email credentials

Hi I just received the following message, which I thought I should pass on:- Moderator note: Content removed for security.

F10rrell by Chat Champion
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  • 2 replies
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Cant stop the recent increase in spam

A few months ago, all my family email addreses got a sudden increase in spam.The emails all have similar titles, about having won a prize or Mcaffee subcription expired etc, but the sender address changes for each email.My actions so far has been to:...

zippy1148 by Conversation Starter
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  • 3 replies
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Resolved! Rogue emails

Historically, talktalk has been really good at filtering out rogue/scam emails, but since 4 June I have had several. Many are from a "customer support" email address. Today, the same email from three different addresses/domains.1) Can talktalk do som...

pin-up by Chat Champion
  • 682 Views
  • 1 replies
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Spam Filter Rules

I have been getting a lot of spam in recent weeks from the same domain , i.e. apocalypto.org, and various permutations thereof.In general I get very little spam, but in the last 4 weeks the volume has grown significantly amd I am now getting about 10...

jfeat by Team Player
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  • 1 replies
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Email account hacked

My email account was hacked yesterday. I wasn't receiving any emails after this. I changed my password and when i went into my mail settings the Auto forward had been enabled and a very similar email address had been entered. I disabled this and took...

Moly53 by Participant
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  • 2 replies
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Repetitive Scam/Spam Emails

For the past couple of months I get around 6-8 emails each day saying that - I have won this or that, my McAfee or Virus protection has expired, or we've been trying to contact you for a prize.I mark them as Spam and Delete them each day in TalkTalk ...

Crusader300 by Conversation Starter
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  • 11 replies
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phishing

Hi all, I have 2 email addresses the first one went out of use when it was unindated with spam, I get less spam now so I give it out to anyone I am not sure about (both companies & people), the newer one made when the first one started getting bogged...

LUDDITE by Super Duper Contributor
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  • 4 replies
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voice mail scam?

Received this, link takes me to [link removed] Is it a scam. Have sent full email to scam phishing@talktalk.co.uk TalkTalk Voicemail from (802) 652-XXXXWednesday 10th, 20233 min, 25: sec

filter spoofed emails on a Fire HD10 tablet.

We are getting spoof emails from 2 sources which I have dealt with in Thunderbird on the desktop computer by creating a message rule for NotInMyAddressBook which is working very well. With the tablet I cant see how to add such a message rule although...

cobaltblue by Super Duper Contributor
  • 982 Views
  • 1 replies
  • 0 like