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Battery Backup Unit

Battery backup units maintain power to the Wi-Fi Hub 2 and ONT (Optical Network Terminal) during a power cut, this will enable you to maintain a broadband and telephone service. The battery backup unit will last for one hour, depending on the number of devices requiring WIFI/internet connection.

 

setting up

There are  two battery backup units provided for use with your Fibre connection, below are the steps needed to connect them to each device.

A corded phone is required to be plugged into your Wi-Fi Hub2 to enable use during a power outage.

 

  1. Push the power button on the back of the Wi-Fi Hub to switch it off
  2. Switch off power supply at wall power socket & unplug it
  3. Remove battery insulator tab from battery backup unit 
  4. Plug in battery backup unit into wall socket
  5. Connect battery backup unit cable to rear of Wi-Fi Hub 2  labelled Power
  6. Switch on wall power socket where battery backup is connected
  7. Press On button located on front face of battery backup unit 
  8. Push the power button on the back of the Wi-Fi Hub to switch it on and wait for your connection to establish

 

Setup should look like this.

Battery-Backup-Units-connected-to-ONT-and-wi-fihub2Battery-Backup-Units-connected-to-ONT-and-wi-fihub2

  1. Switch off power supply at wall power socket & unplug it 
  2. Remove battery insulator tab from battery backup unit
  3. Plug in battery backup unit into wall socket
  4. Connect battery backup unit cable to rear of ONT
  5. Switch on wall power socket where battery backup is connected
  6. Press On button located on front face of battery backup unit

 

Setup should look like this.

Battery-Backup-Units-connected-to-ONT-and-wi-fihub2Battery-Backup-Units-connected-to-ONT-and-wi-fihub2

 

Lights guide

The LED is a two-colour indicator: green or red depending on operation status.

This table shows the lights status
Status Colour On/Flash
Power on with battery fully charged Green On
Power on with charging battery Green Steady Flash
iPower in battery and discharging Green Quick Flash
A fault on the iPower Red On
UPS has detected that the battery is not connected, while the utility power is available Red Steady Flash

Troubleshooting

 

This table shows the light diagnostics
Problem Possible Cause Solutions
Red LED is ON

Battery Insulator tab

Overload or short circuit occured and iPower transferred to fault mode

RemoveBattery insulator tab

Contact TalkTalk

Battery backup time is shorter than nominal value Battery near end of life Contact TalkTalk
No output and LED indicator is not on UPS has detected that battery is not connected or battery voltage is too low or battery is defective Remove the battery insulator tab from battery if not removed. If red LED flashes even after insulator tab removed contact TalkTalk to replace battery

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