NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Help with Phishing emails

Phishing is a scam that uses email to try and trick you into giving out confidential information. They will often use familiar logos and look like they've come from a genuine company or person, but are actually sent by criminals who want to access your online accounts and details.

 

Some of the common give-aways that you’re dealing with a scammer..

  • Authority: Is the message claiming to be from someone official?
  • Urgency: Are you being told you only have a limited time to respond?
  • Emotion:  Are you expecting to receive a message like this and does it make you feel panicked, curious or hopeful?

If you spot a phishing email claiming to be from us, simply forward it to phishing@talktalk.co.uk and we’ll take care of it.

 

 

 

Recent Phishing emails

As we become aware of current phishing scams, we will update the list below so you can see exactly what the scam email looks like. If you use our email platform, Webmail, we've added an email authentication system called DMARC. This confirms they're genuine and have been verified as they come with a padlock in the new padlock column. 

If you've received a phishing email claiming to be from us,  please report it by following the steps in our guide Report a phishing or spam email

 

Example of phishing email with Talk Talk Email Settings Alert in the subjectExample of phishing email with Talk Talk Email Settings Alert in the subject

Example of phishing email with Get 3.875% in the subjectExample of phishing email with Get 3.875% in the subject

example-of-phishing-email-with-Your-TalkTalk-bill-Has-Arrived-in-subjectexample-of-phishing-email-with-Your-TalkTalk-bill-Has-Arrived-in-subject

example-of-phishing-email-with-Your-TalkTalk-bill-statement-is-available-online-in-subjectexample-of-phishing-email-with-Your-TalkTalk-bill-statement-is-available-online-in-subject

example-of-phishing-email-with-Account-security-notice---Immediate-action-required-in-subjectexample-of-phishing-email-with-Account-security-notice---Immediate-action-required-in-subject

example-of-phishing-email-with-Your-Latest-TalkTalk-Bill-Has-Arrived-in-subjectexample-of-phishing-email-with-Your-Latest-TalkTalk-Bill-Has-Arrived-in-subject

example-of-phishing-email-with-VERIFY-ACCOUNT-in-subjectexample-of-phishing-email-with-VERIFY-ACCOUNT-in-subject

example-of-phishing-email-with-(talktalk.net)_Notification(28-04-2022)-in-subjectexample-of-phishing-email-with-(talktalk.net)_Notification(28-04-2022)-in-subject

example-of-phishing-email-with-Your-Latest-TalkTalk-Bill-Has-Arrived-in-subjectexample-of-phishing-email-with-Your-Latest-TalkTalk-Bill-Has-Arrived-in-subject

Still need help?

We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options

My Account

View your bills & keep tabs on your usage.

Service ​Centre

New: See how your connection is performing.

Community

Here 24/7, 365 days a year, why not post your question?