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Managing your email in My Account

Use My Account to manage all of your TalkTalk services in one place, including your email account. The Manage TalkTalk Mail section in My Account is your personal hub for all things email-related; where you can do things like change your My Account username, choose where your online bills are sent, and create up to 5 new TalkTalk email addresses.

You can also use it to delete any addresses you don't want and change the passwords on any of your accounts. If you haven't yet registered, signing up to My Account is quick and easy. If you have registered, take a look at our guides below for anything from changing your passwords to viewing your active accounts.




With My Account, you can keep track of your email addresses all in one place. This is especially useful if you use more than one email address as you'll know exactly where to go if you ever forget your details.




If you can't see your email address in My Account you can add it here.



After initially signing up for My Account, you might want to change your username. Perhaps you've recently set up a new email address, and want to use that one instead.

  1. Log into My Account
  2. Select Profile & Settings from the navigation menu, then select My Details & Passwords
  3. Select Login Details at bottom of the screen
  4. Select Change email address and enter your new email address then Save Changes


You can change any of the passwords for your email addresses that are stored in My Account.



If you're unable to reset your password because you don't have recovery details or they are no longer correct you'll need to contact us to update these.