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Setting up email on an Android device

Before getting started, it's a good idea to test your username and password in webmail , to make sure they're correct. Use the forgotten password link on the website to reset your password if you're having any issues logging in. It's recommend that you have the latest OS version on your device, the below steps are for Android .

 

adding mail account

Here are ste steps to add your mail account to your device  for the first time.

 

Add mail account

Check your settings

Check out our steps on how to confirm if your email settings are correct .

 

Check settings

 

If you’re still having trouble setting up your email, then for more detailed help and troubleshooting head over to the Android support site.

 

OLDER DEVICE/version?

Is your device using an older version of software and unable to update to latest version. Check out our email setup instructions for older versions , here's some steps to check which version your device has:

  1. Open Settings on your device
  2. Select About Phone, then Software information
  3. Look for Android Version
  1. Scroll right
  2. Choose Essentials
  3. Select E-mail
  4. Select the options symbol (three dots top right corner). Then, choose Settings and then Add account
  5. Select Other
    Under E-MAIL ADDRESS, enter your email address 
    Under PASSWORD, enter your password
  6. Choose  MANUAL SETUP
  7. Select IMAP and select NEXT
  8. Under IMAP SERVER enter mail.talktalk.net
    under SECURITY TYPE choose SSL
    under PORT NUMBER enter 993
    under USERNAME enter your full email address
    under PASSWORD enter your emaill password
  9.  Scroll down - under E-ADDRESS, enter your full email address
  10. Select NEXT The information will be checked, select NEXT
    Under SMTP SERVER, enter smtp.talktalk.net
    Under SECURITY TYPE, choose STARTTLS.
    Under PORT NUMBER, enter 587
  11. Scroll down.If Sign-in required is disabled, enable Sign-in required
    If Sign-in required is enabled, go to the next step
  12. Under USERNAME, enter your full email address 
    Under  PASSWORD, enter your email password
  13. Select NEXT the information will be checked, select NEXT
  14. Under Sync schedule, choose an optionUnder Email sync period, choose an option
    Under Default e-mail size, choose an option
    then select NEXT
  15. Under ACCOUNT NAME, enter your full email address
    Under YOUR NAME, enter your full email address
    Choose DONE
  16. If you get a permission screen then ACCEPT or go to next step

 

The email account has been configured and is ready for use. Return to the Start screen

 

To check the software version of  your LG G6;

 

  • Go directly to the settings or through Applications after that settings
  • Scrolldown the menu and click on About the phone
  • Here you'll find the Android version

 

  1. Select Apps
  2. Select Samsung
  3. Select Email
  4. Enter your full Email address and Password. Select MANUAL SETUP
  5. Select IMAP account
  6. Under Username  add your full email address
    Under Password  add your email password
    Under Incoming server address add mail.talktalk.net
    Security type - Incoming TLS
    Port  - 993
  7. Scroll down and under Outgoing server address add smtp.talktalk.net
    Security type - Outgoing STARTTLS
    Port - 587
  8. Turn off Authentication required before sending emails and select SIGN IN
  9. Your account is ready to use

To check the OS version on your Samsung Galaxy S7:

  1. Select Settings
  2. Select About device
  3. Select Software info
  4. The software version is displayed below Android version
  1. From the Home screen scroll right
  2. Select Email
  3. Select More
  4. Select Others
  5. If a pop up screen advising of permission is needed then select Enable
  6. Add  your full email addressand add your email password
  7. Select SIGN IN
  8. Select IMAP
  9. Under Username add your full email address
    Under Password add your email password
  10. Scroll down
    Under Server add mail.talktalk.net
    Under Port add 993
  11. Scroll down
    Under Security type choose SSL
    After you have chosen a security type the value under Port may change, if so change to 993
  12. Choose NEXT, the settings will be checked, select NEXT
  13. Under SMTP server enter smtp.talktalk.net
    Under Port add 587
  14. Scroll down
    Under Security type choose STARTTLS
    After you have chosen a security type the value under Port may change, if so change to 587
  15. If Require sign-in is unticked, tick Require sign-in
    If Require sign-in is ticked, go to the next step
  16. Scroll down
    Under Username, enter your full email address
    Under Password enter your email password
  17. Choose NEXT, the settings will be checked, select NEXT
  18. Under Sync frequency, choose an option.Optional: tick or untick one or more options.Choose NEXT

 

The email account has been configured and is ready for use. Return to the Start screen.

To check the OS version on your Huawei P10;

  1. Select  Settings
  2. Select About Phone
  3. The softweare version is displayed nect to About Android

 

    1. From the home screen, swipe left
    2. Select Email
    3. Select Others
    4. Enter your Email address and Password and select Next
    5. Select IMAP
    6. Under Username add your full email address
      Under Password add your email password
    7. Under Server add mail.talktalk.net
      Under Port add 993
      Under Security type select TLS
      Select Next
    8. Under Outgoing server add smtp.talktalk.net
      Under Port add  587
      Under Security type add STARTTLS
      Uncheck the Require sign-in checkbox and select Next
    9. Choose desired settings and select Next

 

The email account has been configured and is ready for use. Return to the Start screen.

 

To check the software version of your Honor:

1. Select Settings

2. Select System 

3. Select About phone where the version of Android OS is displayed

 

Install the Outlook for Android app from the Google Play Store and then open it.

  1. Select Add Account 
  2. Enter your email address
  3. Select Continue
  4. Select IMAP
  5. Enter your email password (select the crossed out eye icon to display)
  6. Under Display name add how you would like your name to be seen 
  7. Add description
  8. Select Advanced Settings
  9. Under IMAP Incoming Mail Server add mail.talktalk.net and Port 993
    Security Type - SSL/TLS
    Under IMAP Username add your full email address
    Under IMAP Password enter your email password
    Scroll down
  10. Under SMTP Outgoing Mail Server add smtp.talktalk.net and Port 587
    Security Type -  STARTTLS
    Under SMTP Username add your full email address
    Under SMTP Password add your email password
  11. Check that everything is correct 
  12. Select the tick top right
  13. The app will then login to your email account

 

Android Support

Head over to the Androd  support site  for more detailed help and troubleshooting with your device

 

 

 

 

Need some Help?

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You never know, the answer, may already be waiting for you.

 

 

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