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Setting up email on an iOS device

Before getting started, it's a good idea to test your username and password in webmail , to make sure they're correct. Use the forgotten password link on the website to reset your password if you're having any issues logging in. It's recommend that you have the latest OS version on your device, the below steps are for devices with Mac Mail .

 

adding mail account

Here are ste steps to add your mail account to your device  for the first time.

 

Add  mail account

Check your Settings

Check out our steps on how to confirm if your email settings are correct .

 

Check settings

 

 

OLDER DEVICE/IOS?

Is your device using an older version of iOS and unable to update to latest version. Check out our email setup instructions for older versions of iOS, here's some steps to check which version your device has:

  1. Open Settings
  2. Select General
  3. Select About and look for Software Version

 

ADDING A NEW ACCOUNT

  1. Open Settings
  2. Select Passwords &  Accounts 
  3. Select Add Account
  4. Select Other
  5. Add Mail Account
  6. On this page you need to complete the following sections:
    Name  - Your name needs to go in here
    Email  - Enter your email address
    Password  - This is your email password
  7. You will see the IMAP summary page, Select Save

 

CHECKING THE SETTINGS OF AN EXISTING ACCOUNT

  1. Open Settings 
  2. Select Passwords & Accounts
  3. Select your email address
  4. Verify the Incoming Mail Server;
    Host Name - 
    mail.talktalk.net
    User Name  - This is your email address
    Password - This is your email password

    If you make any changes, select Done then continue to step 5

  5. Verify the Outgoing Mail Server settings;
    Select Outgoing Mail Server section, then SMTP, then Primary Server  which is most likely called smtp.talktalk.net
    Host Name - smtp.talktalk.net
    User Name  - This is your email address
    Password - This is your email password
    Authentication - Password
    Server Port - 587
  6. Select Done

ADDING A NEW ACCOUNT

  1. Select Settings
  2. Select Mail
  3. Select Accounts
  4. Select Add Account
  5. Select Other
  6. Select Add Mail Account
  7. Enter your account details
    Name - Your name needs to go in here
    Email - Enter your email address
    Password - This is your email password
    Description - A name for the account on your device
  8. Select IMAP then enter the following server settings;
    Verify the Incoming Mail Server settings;
    Host Name - mail.talktalk.net
    User Name - This is your email address
    Password - This is your email password
    Verify the Outgoing Mail Server settings;
    Host Name - smtp.talktalk.net
    Username  - This is your email address
    Password - This is your email password
  9. Select Save

 

CHECKING THE SETTINGS OF AN EXISTING ACCOUNT

  1. Select Settings 
  2. Select Mail 
  3. Select your email address
    Verify the Incoming Mail Server settings;
    Host Name - 
    mail.talktalk.net
    User Name  - This is your email address
    Password - This is your email password

    If you make any changes, select Done then continue to next step

  4. Verify the Outgoing Mail Server settings;

    Select Outgoing Mail Server then select SMTP then the name of the Primary Server which is most likely marked smtp.talktalk.net
    Host Name - smtp.talktalk.net
    User Name  - This is your email address
    Password - This is your email password
    Authentication - Password
    Server Port - 587
  5. Select Done

 

ADDING A NEW ACCOUNT

  1. Select Settings
  2. Select Mail, Contacts, Calendars
  3. Select Add Account
  4. Select Other
  5. Select Add Mail Account
  6. Enter your account details
    Name - Your name needs to go in here
    Email - Enter your email address
    Password - This is your email password
    Description - A name for the account on your device
  7. Select Next
  8. Select IMAP then enter the following server settings;
    Incoming Mail Server
    Host Name - mail.talktalk.net
    User Name - This is your email address
    Password - This is your email password
    Outgoing Mail Server
    Host Name - smtp.talktalk.net
    User Name  - This is your email address
    Password - This is your email password
  9. Select Save

 

CHECKING THE SETTINGS OF AN EXISTING ACCOUNT

  1. Open Settings
  2. Select Mail, Contacts, Calendars
  3. Select your email address
  4. Verify the Incoming Mail Server
    Host Name - 
    smtp.talktalk.net
    User Name  - This is your email address
    Password - This is your email password

    If you make any changes, select Done then continue to next step

  5. Verify the Outgoing Mail Server settings
    Select Outgoing Mail Server, then select SMTP, then Primary Server which is most likely marked smtp.talktalk.net
    Host Name - smtp.talktalk.net
    User Name  - This is your email address
    Password - This is your email password
    Authentication - Password
    Server Port - 587
  6. Select Done 

 

 

APPLE SUPPORT

Head over to Apple's support site  for more detailed help and troubleshooting with your device

 

 

 

 

Need some Help?

Struggling to get your email working? Why not post a question on our community. Here to help 24/7, 365 days a year.
You never know, the answer, may already be waiting for you.

 

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