We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.
We want to help our customers get the most out of our services which is why we suggest you check out My Account where you can view and pay your bill. You can also diagnose and fix problems with your broadband connection, as well as view your Wi-Fi usage and speeds in Service Centre. Alternatively you can contact us using the following channels:
Our Chat experts are available 7 days a week, 365 days a year and on hand to help you with everything such as questions about your bill, service or to help you resolve any technical problems with your service.
We will prioritise our phone lines for customers who have already registered as needing additional accessibility support with a
dedicated team supporting 7 days a week from 9am to 7pm.
You can call us free of charge from your TalkTalk phone, where our team will be happy to help answer any questions you may have. If possible, please have your account details available when calling.
The Text Relay Service provides text-to-voice and voice-to-text translation for those who are deaf, hard of hearing or speech impaired with the aid of a relay assistant. To call us using text relay, dial 18001 followed by 03451720088. For more information about the service, check out Using the Text Relay Service.
We know that some of you may need to speak to us, depending on the nature of your question. If you want to use chat or a phone our opening hours may vary, you'll find details of what we're able to help you with below:
Monday to Friday 9AM to 9PM, Saturday 9AM to 7PM, Sunday 9AM to 6PM.
Monday to Friday 9AM to 9PM, Saturday 9AM to 7PM, Sunday 9AM to 6PM.
Monday to Friday 9AM to 6PM, Saturday & Sunday 9AM to 5:30PM.
Monday to Friday 9AM to 9PM, Saturday 9AM to 7PM, Sunday 9AM to 6PM.
Monday to Friday 9AM to 9PM, Saturday 9AM to 7PM, Sunday 9AM to 6PM.
Monday to Friday 9AM to 7PM, Saturday 9AM to 7PM and closed on Sunday.
Monday to Friday 9AM to 7PM, Saturday 9AM to 7PM, Sunday 9AM to 6PM.
Monday to Friday 9AM to 7PM, Saturday 9AM to 6PM and closed on Sunday.
Monday to Friday 9AM to 7PM, Saturday 9AM to 6PM and closed on Sunday.
Monday to Friday 9AM to 6PM, Saturday & Sunday 9AM to 5:30PM.
Monday to Friday 9AM to 7PM, Saturday & Sunday 10AM to 6PM.
Monday to Friday 9AM to 7PM, Saturday 9AM to 6PM and closed on Sunday.
Open seven days a week 9AM to 7PM
Monday to Friday 9AM to 7PM, Saturday 9AM to 6PM and closed on Sunday.
Monday to Friday 9AM to 7PM, Saturday 9AM to 6PM and closed on Sunday.
We appreciate your feedback, why not take a moment to review our service by
completing a Trustpilot survey.
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options