Amazon Echo Dot 4th gen

[GraemeWhite]

Hello,
I signed up to the Fibre 65 plan but I am still waiting for the voucher code for the Echo dot and Smart Plug. 
I have patiently waited for the email and I checked all my junk mail folders but there is nothing there yet.
It is well beyond the 37 days so could you possibly advise me what I can do to receive it please?

Many thanks in advance,
Graeme.

[Arne-TalkTalk]

Hi @GraemeWhite

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards

[Gliwmaeden2]

@GraemeWhite, for staff to identify your account, you need to complete your community forum profile details. 

Please go via your avatar/name; settings; launch profile wizard. 

Staff will reply during the week. 

I'll move this thread to the billing section for you, as this has more to do with your account than with the actual service.