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Billing due date

Simon632
Chatterbox
Private Message TalkTalk
Message 3 of 3

Just really  2 quick questions about billing date, how long after bill date will talk talk suspend internet and do I get an email reminder if isn't paid my due date  

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Simon632

 

You will be notified of failure of payment via email/sms, we try twice, but if there is a history of non payment, the account will be suspended after the 2nd attempt. 

 

Thank you. 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

They try a second time, if the DD fails the first time, @Simon632, but it's honestly not worth running the risk.

 

There's a late payment fee etc if payment is not received on time.

 

See here:

https://community.talktalk.co.uk/t5/Articles/Late-payments/ta-p/2263379

 

Gliwmaeden2, a fellow customer.
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