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Broken line overhead type now fixed after 16 Days

Owen1952
First Timer
Private Message TalkTalk
Message 2 of 2

Communication has hell but now up and running, however I had to buy a Dongle so my Tenants got some work done at least, anyway that said how does the compensation work out as it was out for 16 days is what I need to know.

Regards Owen 

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi

 

For a total loss of service fault, Auto-compensation will apply and can take up to 30 days to be applied.

 

About your auto compensation credit - TalkTalk Help & Support

 

Thanks  

Karl. 

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