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Fraud

Mandaryn25
First Timer
Private Message TalkTalk
Message 3 of 3

Hello second attempt at fraud the second time I received an email from talk talk requesting the return of the equipment the first time I called and explained everything I provided a code confirming the sending of the equipment which confirms that the equipment has been delivered to you Please stop persecuting me I am enclosing the tracking number again  XE961914956GB The equipment was assigned to me

IMG_4516.jpeg

 

0 Likes
2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Mandaryn25

 

If you add your account number to your community profile, I will add the tracking number to you account and you wont get charged. 

 

Thank you 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

They are efficient at sending out these emails and very poor at actually processing the returns, @Mandaryn25.

 

Ensure your community forum profile details are complete for staff to identify your account. 

 

Go via your avatar/name; settings; from the drop down menu: Personal Information. 

 

SAVE CHANGES. 

 

Staff reply during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.