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IsMyBillFair price change not actioned

Northwood1
First Timer
Private Message TalkTalk
Message 2 of 2

Changed my tariff with IsMyBillFair on 18/1/2024.  TalkTalk still haven't contacted me.  Any one know how to escalate ?

 

Thanks

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi Northwood1

 

Thanks for your post

 

Ive checked your account, we haven't been contacted, Your account is out of its minimum term so you will be paying full price  call the loyalty team on 03451720088 They will be able to see what options are available

 

Sorry for any inconvenience caused 

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