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Live chat not working

Lea68
First Timer
Private Message
Message 4 of 4

I have noticed a 50p charge on my phone to the speaking clock. I don't have a handset! I keep trying to click on chat but it's not working. Please help. 

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3 REPLIES 3

Message 1 of 4

Hi Lea68

 

Your account number is now showing, A credit has been added to your account for the call. 

 

Regards

Message 2 of 4

Hi, I've tried to do that but then I couldn't add further to my profile as there was nowhere to click 'next' or 'continue'

 

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi @Lea68 

 

Thanks for your post

I can look into this but first, can you please update your community profile to include:

 

Name

Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 


Regards

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