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Migration from Shell Broadband - Cant register for account

CraigA_92
First Timer
Private Message TalkTalk

on ‎12-12-2024 09:59 PM

Message 3 of 3

Hi there,

 

I was with TalkTalk years ago and my current email address is still registered to that old account.

 

I have been migrated over from Shell Broadband back to TalkTalk with a new account number.
How do I access my new account?

 

 

Thanks,

Craig

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎17-12-2024 01:33 PM

Message 1 of 3

Hi @CraigA_92


I have removed the old details 
 

Can you try to register your new account https://www.talktalk.co.uk/login/
 

Any problems let me know. 
 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎12-12-2024 10:36 PM

Message 2 of 3

I'll move this to the billing section, @CraigA_92.

 

Staff simply remove the old details and then you can try registering afresh.

 

They respond Monday to Friday during the day. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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