My Account not showing My package and services

[dazeck]

I've had this problem since I first joined TalkTalk, it's a bit annoying now as I know the prices have gone up but I don';t know how much I'll be paying so I wanted to check my account, yet the "My package and services" just spins.  How can I get this fixed ?

Screenshot

If I click the arrow, I get a message of "Oops, it looks like there is a technical problem"

[dazeck]

I tried to search last night but I guess the search isn't great as it didnt find anything related.  Anyway, I suspect the issue is related to these errors I am receiving in the web browser.

Browser Errors

[Buzby]

I've got the same problem, had it since I started with TT.

It's interesting that TT have replicated your problem, as I was told they could not replicate it !.

See https://community.talktalk.co.uk/t5/Billing/Online-My-Account-has-never-worked-properly/m-p/3033056#...

[Grimfandango14]

I have also had this problem for at least a few months. I contacted the help desk about it a few weeks ago, who were able to recreate the problem successfully, so I was hoping it would be fixed by now. But it hasn’t been. Very frustrating.