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My bill

Imgroot
Newbie
Private Message TalkTalk
Message 3 of 3

Why is my first bill  £35 instead of  £28 and whys it due 12 days after the Internet was first installed which was the 17th April 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Imgroot

 

The increase is because of charges since your service started on the 14th April, till your first bill on the 25th totaling £7.37 + month ahead £28 

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

It's simply establishing a billing cycle, @Imgroot.

 

You are paying for the NEXT month PLUS THE DAYS OF SERVICE UP TO the date they made up the bill.

 

All should be clear if you take a look in the details in My Account. 

 

Also here:

 

https://community.talktalk.co.uk/t5/Articles/Your-first-bill/ta-p/2204666

Gliwmaeden2, a fellow customer.
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