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Payment dates

KayleeB
First Timer
Private Message TalkTalk
Message 2 of 2

Hello, I would like to know why my payment dates keep changing I set it up for the last day of the month which is when I get paid yet today you have tried taking the money when I don't have it because I don't get paid until tomorrow! Now I'm going to incur bank charges AGAIN I am not impressed as this is happening all the time each month it gets changed. I should not have to pay charges when it's being taken out before the date I set up 

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi KayleeB

 

Your direct debit date is on or after the 27th of each month. 

 

The direct debit date is shown on your bill each month. 

 

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