We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

Talktalk thinks I didnt return my old equipment.

Tajaran
First Timer
Private Message

on ‎13-06-2023 09:13 PM

Message 3 of 3

So I received email saying I missed the deadline to send back old equipment and will cost me £50. Even tho I got the Royal Mail tracking number saying its been delivered a month ago 12th of May!


Screenshot 2023-06-13 at 21.02.51.png
Labels:
2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎15-06-2023 09:13 AM

Message 1 of 3

Hi Tajaran

 

I have updated your account with the tracking number thank you.

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

ferguson
Community Star
Private Message TalkTalk

on ‎13-06-2023 09:20 PM

Message 2 of 3

I have moved this to the Billing section. I am sure the support team will sort this out for you. 

0 Likes
© TalkTalk 2024