Topcashback not tracked

[Alana123]

Hello, 

I have signed up through topcashback and it hasn’t tracked (full fibre 150)

they require an N7, N8 or S0 number which I am unable to find - please could I get some assistance?

thank you

[Arne-TalkTalk]

Hi @Alana123

I have sent you a PM with the order reference. 

Regards

[Gliwmaeden2]

Thanks for the clarification, @Alana123!

Hoping that staff pick this up soon for you. 

[Alana123]

Hi, sorry, I just mean I’ve added the account number 

for the topcashback I need an account number starting N7, N8 or S0 but I cannot seem to find anything about this 

[Gliwmaeden2]

Glad to hear that this has been resolved, @Alana123.

Thanks for posting. 

[Alana123]

Hi, I think that should be sorted now, thank you 

[Gliwmaeden2]

@Alana123, I'll move this to the billing section of the forum. 

Make sure that you have completed your community forum profile details for TT staff to identify your account. You can put your account number in where it asks for your phone number. 

Go via your avatar/name; settings.  Drop down menu. Personal Information. SAVE CHANGES. 

Staff will reply during the day, Monday to Friday.