We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

Unknown call charge on my latest bill

brewerp
First Timer
Private Message TalkTalk

on ‎21-02-2024 11:16 AM - last edited on ‎21-02-2024 11:26 AM by

Private Message TalkTalk

Message 2 of 2

I have absolutely no idea what this call is or who it's to. I suspect it may be fraudulent. Please cancel the charge for it. There is no-one else living at this address who could have made it.

Call details

Date 08 Feb 2024
Time 11:30
Number  
Call type Mobile
Destination T-MOBILE
Duration 00:03:09
Cost £0.96
Labels:
0 Likes
1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎21-02-2024 12:05 PM

Message 1 of 2

Hi brewerp

 

It appears to be a valid call, if it was fraudulent, or a crossed line, from experience, there would have been a lot more calls made as its an individual call we have to presume its valid. 

 

For the sake of 96p we will add a goodwill credit for the call on this occasion.

 

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

0 Likes
© TalkTalk 2024