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Broadband help

For queries about your TalkTalk broadband service.

VPN Checkpoint won’t work

NatashaH
First Timer
Private Message

on ‎16-06-2022 10:07 AM

Message 2 of 2

Morning; I WFH and until Wednesday at 3pm could access my works VPN checkpoint. You now appear to be blocking it for many employees in our NHS trust and employees at another local trust too. If it’s a router problem then please send me a new router or I will have no choice but to have to leave talk talk or I will lose my job as I’m a WFH only employee and have no where to work from. Please HELP asap!

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎16-06-2022 10:27 AM

Message 1 of 2

Hi

 

I've a new router on the way, connect it up when this arrives, and let me know so I can make sure its updated to the latest firmware.  We can then see if this helps with the VPN issue.

 

Thanks  

Karl. 

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