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Broadband help

For queries about your TalkTalk broadband service.

Vpn connection issue, fault message

Subarulancer
First Timer
Private Message

on ‎04-07-2023 05:36 PM

Message 4 of 4

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎07-07-2023 07:02 AM

Message 1 of 4

Morning,

 

Do you still need assistance with this?

 

Thanks

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎05-07-2023 06:41 AM

Message 2 of 4

Hello,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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KeithFrench
Community Star
Private Message TalkTalk

on ‎04-07-2023 09:57 PM

Message 3 of 4

Which make/model of TalkTalk router do you have & which firmware is it running?

 

Which VPN client are you using & what VPN protocol does it use, if you know it?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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