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email support

Ask us about your TalkTalk email account and Webmail.

Email delivery issue

47racer
First Timer
Private Message TalkTalk
Message 4 of 4

My tiscali email using microsoft outlook will receive all incoming emails but sent emails show in the sent box but are not delivered this happens on both laptop and mobile

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3 REPLIES 3

Message 1 of 4

Gmail dropping mail into spam folders is a known issue actioned by Gmail despite mail from TalkTalk being fully authenticated.

 

Just check via TalkTalk Mail webmail that mail sending is good.

 

Select here: Sign in to TalkTalk Mail

Enter your full TalkTalk Mail email address, select Continue and enter the password, select Sign in.

GondolaCommunity Star 2017-2024

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47racer
First Timer
Private Message TalkTalk
Message 2 of 4

Happens on Gmail and most other accounts

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Gondola
Community Star
Private Message TalkTalk
Message 3 of 4

If you get no notification of fail to send then mail has been sent. Are you sending to Gmail addresses? We know that Gmail is dropping some TalkTalk Mail into spam folders.

 

Ask the recipients via another contact method to look in the Spam folder, select the tiscali message and Mark as Not spam. That will tell Gmail or other recipient mail service not to drop any more mail into the Spam folder.

GondolaCommunity Star 2017-2024

  Like below to appreciate my post . . . Mark as solved  Accept as Solution