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Sudden Influx of Spam

SecretSquirrel
Participant
Private Message TalkTalk
Message 64 of 64

Despite having my Tiscali email address for 23 years, I rarely, if ever, received any spam. That all changed roughly two weeks ago and am receiving several per hour.  I was helping a client of mine a few days ago who is also a Tiscali user and he has the same problem so I doubt that it's just me and a few others who are affected.  The spam messages nearly always have the same format:

 

  • The entire spam content is an external image.
  • This is then followed by roughly 14 pages of nothing.
  • At the bottom of the email there's some text. This can be an FBI or Adobe newsletter or a Microsoft authentication code - presumably to fool the spam filter into thinking it's a legitimate email.
  • The emails are sent from a Google email address and are sent via Google servers - presumably using compromised Google credentials.
  • The links in the email for the spam content nearly always point to :  sender10.zohoinsights-crm.com

I'll be happy to email said spam messages to you as an attachment if required.

Hopefully you'll be able to help us with this annoying problem. Thanks.

63 REPLIES 63

Message 61 of 64

Earlier, two Gmail contacts of mine tried to email me but delivery failed. The message they received was:

 

Address not found. Your message wasn't delivered to xxxxxxx@tiscali.co.uk because the address couldn't be found or is unable to receive email. The response from the remote server was: 550 5.1.0 BFftrSZDDh4n9 Too Many Invalid Recipients (TT405)

 

I also noticed on another thread that you replied to earlier you said this:

 

".....this happens intermittently when the servers get hammered by gmail...."

 

So, the irony is that the Gmail spammers can reach me but Gmail friends can't.

 

I gave you lots of information earlier, plus the offer of sending you some spam examples as attachments hoping that you'd be able to tweak the TalkTalk spam filters to stop this from happening to us all. Do you have any control over the filters? Can you help us with this?

 

Simply implying that the "underworld" are spamming us doesn't really help.

 

 

 

 

0 Likes

Ady-TalkTalk
Support Team
Staff
Private Message
Message 62 of 64

Hi have either of you checked if your email is showing in HaveIbeenpwned.com ?  It will show if you the underworld are privvy to your email address. 

 

Ady


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D-u-t
Popular Poster
Private Message
Message 63 of 64

Yes , me too. I report them using spamcop and the technical details show they originate from talktalk servers and that is where the abuse email notification gets sent, the gmail sender adress is fake. The latest ones below, as can be seen the hosting company of the links are not interested in spamcop reports.

 

Submitted: Thu, 07 Dec 2023 11:59:57 GMT:
Bravo! You're the Chosen One for Oral-B Toothbrush


Submitted: Wed, 06 Dec 2023 10:10:31 GMT:
Track your package now #3620