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FIbre Support

Get expert support with your Fibre connection.

Fibre download speed dropping

philt36
Chatterbox
Private Message TalkTalk

on ‎12-12-2023 08:58 AM

Message 4 of 4

I've noticed my download speed, which is normally about 50MBs is down below 10 this morning. Upload speed is OK. This degradation has been going on for more than a week now. I thought Fibre was supposed to be better than this. I've tried all the suggestions including rebooting the router with no luck. Any ideas please.

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
In response to philt36

on ‎12-12-2023 09:13 AM

Message 1 of 4

Hi phil,

 

No problem and thanks for the update.

 

Michelle 🙂

 

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philt36
Chatterbox
Private Message TalkTalk

on ‎12-12-2023 09:09 AM

Message 2 of 4

Sorted this. Dodgy switch on the network. Thanks for the quick reply.

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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎12-12-2023 08:59 AM

Message 3 of 4

Good morning,

 

I'm sorry to hear this and we can take a look at this for you.

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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