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FTTP Packages Availability

StuMcBill
First Timer
Private Message
Message 3 of 3

Hi,

 

I am considering moving to TalkTalk for my broadband.  I'm currently on a FTTP connection with BT (Halo 3 - 500Mb), so am on the openreach network.

 

I'm considering the move to TalkTalk so I could effortlessly integrate the supplied Eero 6 Pro into my existing Eero 5 mesh network.  

 

However, I wish to stay at either 500Mb or 1000Mb, but when I put my postcode into the TalkTalk checker it only gives me Fibre 150 as the fastest available package?

 

Is there anyway I can unlock the higher speed packages, as my line is suitable for it.

 

(As as aside, what happens with the Eero at the end of the contract - is it yours)

 

Thanks,
Stewart

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi StuMcBill

 

I would suggest calling the sales team in this instance. 

 

They will be able to see what options are available for your address 

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

The Eero is locked to Talktalk's service so would need to be returned if you left, @StuMcBill.

 

Just because a higher speed is available with another provider doesn't mean that Talktalk would have capacity for it at the moment. 

Gliwmaeden2, a fellow customer.
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