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Restrictions to my service

Hills1
Newbie
Private Message TalkTalk

on ‎16-04-2024 06:03 PM

Message 3 of 3

When I open my online account I see TalkTalk have placed restrictions on my service due to unpaid bill. My account is always in credit. I have phoned them and been told there is no restriction on  account and they refuse to remove it. Feel like I'm going round in circles. Help

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎17-04-2024 12:16 PM

Message 1 of 3

Hi Hills1

 

There are no restrictions on your account, from time to time that message appears in error it will disappear in time. 

 

Sorry for any confusion caused. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎16-04-2024 09:28 PM

Message 2 of 3

Moving this to the billing section, @Hills1. Staff will respond during the day. 

Gliwmaeden2, a fellow customer.
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