cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Home Phone

Get help with your TalkTalk landline and calling features.

Phone line not working - online engineer booking service not working

PJTPJT
First Timer
Private Message TalkTalk
Message 4 of 4

My landline stopped working recently, no ring tone, people who dial in get voicemail & I can't dial out. Internet working fine. Used test connection tool and it said book an engineer but the online link isn't working. How can I go about booking an engineer when that is the case?

0 Likes
3 REPLIES 3

Message 1 of 4

Hi PJTPJT

 

Do you still need help with this?

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

0 Likes

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi PJTPJT

 

I'm really sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

Please complete your community forum profile details, @PJTPJT, and staff will respond during the day. 

 

They need to identify your account. 

 

Go via your avatar; settings; add your Talktalk phone number or account number in Personal Information (from the drop down menu). SAVE CHANGES. 

Gliwmaeden2, a fellow customer.